Scheels 17+

App vs website

I was having trouble paying for a online order using gift card balance and it only wanted new money , All morning I was going around in circles on the website then I used the phone app and in three minutes I was able to order and pay using the money still on my gift card using my phone .

Used to be a great app

I used to love using this app for shopping and managing my credit card. But the app seems to be getting progressively worse. I have to continually open then close the app to get it to load all the way. This morning was the breaking point. After many attempts it finally loaded completely but then suddenly closed itself, did this many times. I finally gave up and had to use the Scheels Visa app to pay my card. And the shopping side of the app has failed me many times as well, refusing to put things in the cart forcing me to have to use the website to shop. Not sure what’s going on but this app used to be great. Hopefully the developers are actually reading some of these reviews and will make some positive changes.

Developer Response ,

We’re sorry to hear about your recent app experience. We’d love to learn more about this—please email us at contactus@scheels.com and we will work to get any issues resolved. It is our hope that with your direct feedback, we can continue to improve the app and its features. Thank you.

Price Match online

Bailey was helping me to verify the price match for an item I found from a competitor. She applied the discount to my account and it was so easy to checkout online. I prefer to shop at Scheels they price match and they have a great selection! The people that work there are friendly and so eager to be of assistance! The best customer service!