Connect to your Shark™ Robot from anywhere using the SharkClean™ application – conveniently clean your home from your mobile device.
The SharkClean application allows you to:
· Start and stop cleaning
· Set an optional daily cleaning schedule
· Find your robot
· View your robot’s cleaning history
· Receive notifications from your Wi-Fi enabled robot
· Access tips, tricks, and troubleshooting directly in the app
· Clean your house while you are home or away
· Control your robot’s cleaning power with ECO, Normal or Max modes (with most models)
· Create a map and cleaning reports showing area cleaned (with 1000 series)
· Clean by room instead of the whole house (with 1000 series)
• Shark™ Connected Robotic Vacuum (Models Supported: 700, 800, 900 and 1000 series)
• Wi-Fi with 2.4GHz band support
Visit sharkclean.com for additional information or to contact support.
Version 2.4.4 (2305)
Continuous improvements and bug fixes to the SharkClean App
Ratings and ReviewsSee All
mine connected initially, dropped and then would not reconnect no matter what i did. then i called tech support and the following got me connected and it has worked perfectly ever since...(1) made sure my phone was using the latest ios (2) turned off my cellular data (3) selected “forget” on my wifi connection on my phone...then reconnected (4) presses doc and spot to put vac into setup mode (5) clicked on the vac in my wifi setting to connect to it (6) when redirected to the yellow colored screen in the app clicked “done”....do not select the wifi at this point - this is where the problem is- you have to click “done” and select the wifi connection and enter your password later. (7) clicked add robot in app (8) selected the wifi to connect to (9) walked through the rest of the setup steps and named the vac (10) waited on the app to connect and....Presto, it was connected and has not lost its connection since. Of course, you can turn your cellular data back on after this. So, try this or call tech support. They were awesome, very nice, knowledgeable and patient.
PLEASE UPDATE THE APP FOR 5 STARS.... to have more than one schedule time!! We love Bruce!!!
We have had Bruce Shark IQ Self Emptiing... (Shark’s name from Nemo...”hi Bruce”) since May 2020 and it took a little while to map the house but once it was set he was golden. He can be a little loud but it’s a vacuum so who cares. Only issue I have is we have a Lab who sheds 2 more of herself a day. It says it doesn’t clog but nearly every time it goes to empty it’s clogged and we have to cut the hairs off of the roll. My main issue is we groom her (brush her daily and bathe her weekly) but she still leaves a whole new lab on our hardwood floors (we have dark floors and she is a yellow lab) I mean that is good so we can see if it’s being picked up and not having guests coming over and us thinking it’s clean when it’s not... so as far as Bruce goes he does his job. As far as the App goes it drives me bonkers you can only set one schedule... I personally would like one in the morning afternoon and at night or at least in the late morning or evening... please add this option to the app please. Thanks so much! The only reason I didn’t give it a full 5 stars is due to the app being behind. Other robots have more than one scheduled time you can place on your robot for when you just don’t want to have to think about it which is the point. I don’t think it would clog if it was cleaning more than once a day.
We love our shark but it does at times lie to us. The history map sometimes does not reflect what she had actually done during a cleaning cycle. Sometimes she acts lost and has difficulty finding the docking station. The docking is positioned according to the instructions and we have never moved it, but she will eventually find the docking station. We have a complete map and named the various rooms. I did not over tax the program by naming every single room. Instead I have four areas that were names, master bedroom (bedroom and bathroom), kitchen (kitchen and dining room), living room (living room and foyer)and den (den and extra bedroom). If I indicate to have the master cleaned, the shark will head to the dining room. It’s as if she disregards the cleaning instructions. Because of her actions we have named her Helen Keller (Helen for short). Aside from that we are happy with Helen’s performance. It actually cleans the floors and carpeted areas. I have run my upright Shark vacuum over areas Helen had just cleaned just to see what she missed. To my surprise she misses very little. Very impressive considering her size and being completely blind at times. I’m looking forward to any and all updates. Hopefully Helen will do better and rid herself of the dark colored shades and cane.
- SharkNinja Operating, LLC
- 629.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Simplified Chinese, Spanish
- Age Rating
- © 2020 SharkNinja Operating LLC
With Family Sharing set up, up to six family members can use this app.