Maytag 4+

Please fix the app- updates brought problems

Hi- I love this app however with the newest updates I’m continually running into problems with the app resulting in me having to fully delete the app and download it again and sign in. The app will work great for a while until it doesn’t and when launching the app all it does is show the spinning “loading” circle and never get to the screen where my appliance devices are listed. This doesn’t affect notifications on the iPhone or Apple Watch however. So I am still noticed my cycle / load is done but I’m not able to view any details on any appliance from the app when it gets stuck like this. Also- attempting to sign out will occasionally work but most of the time when it’s stuck it will say it’s a bad request / similar to that. Only choice is to delete and reinstall which every time I’ve done that it’s fixed immediately. Signal and connectivity within my home and devices aren’t any different - correlates to updates and changes / improvements to the app. Hope this helps identify the issue - thanks!

Pointless

This app is totally pointless. You have to turn the power on to be able to activate a cycle then you still have to press start on the machine. What’s the point? I can do all that from right there in front of the machine. You should be able to start it from the phone, not being able to is just dumb.

I would like to add since the developer responded. My washer and dryer are both enabled. They are both linked to my wifi and this waste of time app. The washer and dryer both have to be powered on to do anything on the app then when you select a cycle you still have to push start on the appliance. It is so stupid and pointless. I can select a cycle while standing there at the machine. What the app does is send a message when they are finished with their cycle or when the clothes need rearranged in the dryer. It will also show what the error codes mean(like when opening the lid on the washer) You can create your own customized cycle but you can also do that from the controls on the machine. The app doesn’t do anything useful.

I would give this app zero stars if I could now even more so since their response was basically your appliance may not be enabled. If I have to reset the stupid thing every single load or every time the lid opens what is the point. What is the point of the wifi enabled option on the appliances. Total gimmick and a waste

Developer Response ,

Hi, thanks for the review. At Maytag, we are constantly working to improve our services, through feedback from customers we are able to do so. All of the concerns are documented, for review by our Developers, who regularly look for areas in which we can improve our products.

Slow Connection and lacks features

I am happy with the top load washer and that it has a wifi connected app. I really like the notification when the wash is done and that I can set up favorites for different types of loads. I not happy with how long it takes for the app to find my washer. I have great wifi throughout the house, including the laundry room. The remote start disables after each wash and can take up to 10 minutes to show up on my phone, at which time I’ve already manually started it. I’m also not very impressed with the $1/month charge, but have read enough reviews to realize that Maytag is not going to remove the subscription model. Even with the monthly charge, I would give this app 5 stars if it worked well. Maybe they will use some of the subscription to speed up the interface.