Very frustrated with Reef Factory and this app. The app is slow to process, not very user friendly, and struggles to connect the product to a Wifi network. There is no refresh option when searching for a network either, so if it doesn’t pick up your network on the first sweep, you have to restart the setup process. In addition, the reef log does not allow the user to add a new task and does not load the proper date. For me, every time I try to add a task the date suddenly changes to a random previous date. Absolutely useless. Finally, the ICP tab does not let me upload data, parameters will not let me change PO4 to ppb units, and I do not see any preset options for my light so I am required to create my own lighting schedule as opposed to choosing one that has been vetted by the community. Whole app and website need A LOT of work. Hope to see improvements soon.

Ran into several problems originally. Couldn’t register due to no SMS. Later found this went to email for some reason. Set up my feeder only for it to never work at the scheduled time. Turns out there’s a firmware update you have to run first. When you first start it asks tons of questions that should be optional and hidden away rather than part of the initial flow.Very annoying but it does actually work despite the other reviews.

I recently moved and had to re-setup my Reef Factory devices on my new home network that has 5 and 2.4 GHz bands on the same SSID. My hardware's management software unfortunately doesn't allow me to separate both bands' SSIDs.Somehow the device setup process on the Smart Reef app changed and tries to auto detect 2.4 GHz networks, bypassing the previous process that allowed me to manually enter between login information. The app 100% of the time for both my x4 Doser and KH Keeper fails to identify any 2.4 Ghz network, figuratively bricking my devices and preventing me from managing my reef's health.Reef Factory, please fix your device setup protocols and process! My devices are useless and I have to at least purchase a new doser.

I own a store and I foolishly purchased 10 systems worth of Smart Reef Accessories.The lights are the only thing that are half way decent if the transformers aren’t breaking.This is the worst app I have ever used in my life.Over $50k dollars spent with this company. One year after use every single thing is broken.Do not buy this equipment!