Smart Square Go 4+

Love the new app. Only frustration is how the calendar subscription function doesn’t show shifts with as much detail as the export function did. For example, in the export it would show what role you were assigned to and location, but now it only says the location as the name of the event- and not the role assigned. Which makes it unusable for me

Thanks for the input! Enhancing the information available within the calendar subscription would definitely increase the usability of the feature and is something we would be happy to address in a future release. Please keep an eye out for updates!

Thanks -
Josh

Ever since I have downloaded the app I have stopped receiving notifications via text only email. I have double checked my settings and they are set up the same as previously when I would use the website. This is a problem for me because I almost missed the window to self schedule because I was reliant on the notifications to alert me when the schedule was open. Also, I travel between multiple hospitals and do not know where I am going until updated in the schedule. I turned on notifications for “deployable shift confirmation “ and do not get a notification once my site has been updated. If this could be fixed it would really make my nights go smoother knowing exactly where I’m going when updated in Smart Sqaure.

Thanks for reaching out and we sincerely apologize for the complication this no doubt brings to your work/life balance. Have you opened a ticket with your Smart Square System Admin for this issue yet? If not, could you please do so and be sure to include the description of your issue, your device version, and the operating system version you are using? Your system admin can help troubleshoot the issue for you and, if unable to find a resolution, can promote it to the Smart Square Support team to continue the quest on your behalf. We understand how important SMS notifications are to you and are committed to doing everything we can to get you back up and running!

Thank you for providing your feedback -- Josh

I love using smart square for work it is super easy from a user standpoint when viewing your shifts and trying to figure out when you’re working. However, I just downloaded the app cause it was just created or published and I am sad to see the calendar view does not have the scheduled hours you work in the calendar days on when you click on that day does is show you what you work. No I am a very visual person and I absolutely loved how the online app showed you the shift you were working on the calendar, it makes it sooooo easy. Please smart square app creators, make the view of the calendar able to edit. Thanks!

Thanks for the feedback! With the Smart Square Go app, we've transitioned the calendar view you know and love over to our calendar sync feature so that you can have the same schedule visibility without even having to open the app. And, since the sync overlays your work schedule with your existing personal calendars, you will hopefully have an even clearer picture of what the day holds for you with ease. Calendar sync is available in the left navigation panel by expanding your name and selecting "Export". Give it a try and let us know what you think!

Thanks -
Josh