GigaLife App 4+

Easily manage your accounts‪!‬

Smart Communications, Inc.

    • 4.2 • 845 Ratings
    • Free

iPhone Screenshots

Description

This is the GigaLife App! Your gateway to the GigaLife. Discover and enjoy your passions all in one tap!

The GigaLife App is now available for the following brands: Smart Prepaid, Smart Bro Prepaid, TNT, Smart Postpaid, Smart Bro Postpaid, Smart Signature and now for PLDT Prepaid Home WiFi.

Prepaid features on the GigaLife App:

- Top-up your account using your Debit/Credit Card or PayMaya powered by GigaPay!
- Discover and register new passions with GIGA promos for more Video, more Stories, more Games! Get to Build Your Own GIGA too!
- Monitor & check your Inbox to review your subscriptions, inclusions and your usage.
- Link and manage multiple accounts with ease! You can also unlink and delete accounts now.

Postpaid features on the GigaLife App:

- Easily review the billing history of your account.
- Conveniently pay your bill using Debit/Credit Card, PayMaya and even GigaPoints!
- Always be on top of your data usage with the real time data tracker.
- Link and manage multiple accounts with ease! You can also unlink and delete accounts now.

Earn MORE GigaPoints to redeem MORE on the GigaLife App!

- Easily monitor & earn GigaPoints points for transactions you do on the app! It’s that simple!
- Redeem your points on the app. Keep an eye out for the exciting items you can redeem only on the GigaLife App!
- Monthly GigaDays happen every 19th-22nd of the month. Get 50% off Giga Promos and 66% off UNLIDATA!

Buying Load and Promos are now made easier with GigaPay:

- Link a PayMaya e-wallet or your credit/debit cards to activate GigaPay within the GigaLife App.
- GigaPay makes buying promos and topping up your load simpler and more convenient without having to leave the app, with a quick swipe-to-pay!
- Link up to 5 fund sources to GigaPay, and earn GigaPoints for the first 2!
- Monitor every GigaPay transaction you make directly on the GigaLife App.

The GigaLife App is FREE to use when you are on the Philippines' fastest LTE network. This is available for all Smart and TNT subscribers and you can delete any previous version of the TNT or MySmart App you may have installed in the past.

In 2021, GigaLife Team continues to keep on improving GigaLife App. A lot of awesome features are coming your way as we continue to listen to your comments and suggestions.

Stay tuned for more updates!

What’s New

Version 3.0.6

You asked for it, you got it! Pasa Data and Pasa Promo is now available for Smart and TNT user!
With Pasa, now can not only send load & points, you can now also send data or your favorite promo!

We also updated the app with a few minor fixes for stability, security and performance!
Download now and see the difference!

Ratings and Reviews

4.2 out of 5
845 Ratings

845 Ratings

HGW1500 ,

Getting all things together

The app seems to work fine once all accounts are connected and proper passwords used. Was confusing at first but seems I have it working properly now.

121 degrees east of GMT ,

Annoying app. 1 year old and still missing functionality

This app has been an annoyance since it was launched. All the tech but with UI/UX design flaws. Buy plans for my Smart phones and PLDTWiFi - happy to take our money and sell plans. “Use GigaLife and not SMS” “we’re killing off SMS purchases etc.” but it’s still there. It feels like this is all managed by the marketing department with no input from tech or customer service.

With many apps users will receive alerts that a plan will expire but not this one. All we get is an SMS message saying your plan just expired - and that’s IF our local cell tower is actually functioning.
Trying to use LTE for data can mean waiting hours for a data link meanwhile can’t do business. Many times I’ve gone to check my balance or buy a plan and the app says “no internet connection- please try later”

That’s really wonderful customer service!! If the app warned us plans will expire in an hour or maybe 3 hours we could renew in the app or perhaps set to auto renew? There’s a section in the app menu for promo alerts and messages - but it’s always been a big blank.

Thanks to the lack of built-in customer service features my PLDT plan recently expired and I lost my 90GB data balance - also my Smart plan has expired a number of times with a loss of needed data balances (for a road trip) even when I renew the moment the SMS arrives.

Make the app a far better one and I’ll change the single star rating. Keep it as it is then…

Developer Response ,

Your feedback really matters to us, Frustrated GetGo member. Don't worry, we have noted your suggestions. Rest assured that the app is continuously updating to fix issues and add new features to bring you a better experience. We're hoping for your continuous support by updating your rating. Thank you. - Ray

RR BirMar ,

Load Balance Does Not Appear in the App

I am frustrated that this app does not reflect my remaining balance in the app. I have loaded several times this year because I really thought my account ran out of load until I realized that it was not the case. I tried to refresh and refresh the app but it always showed “0” load. I hope you fix this soon otherwise it will be just another crap app. Anyway, you should also add at least a contact for tech support within the app so that when something goes wrong like this complain I have so that we could at least feel that you care about your subscribers welfare.

Developer Response ,

Let's take a look into this, RR BirMar. Please send us an email to Uxteam@smart.com.ph. Kindly include your mobile number and screenshot of error for checking. Hope you'll still reconsider your rating based on the app. Thank you!

- Pamela

App Privacy

The developer, Smart Communications, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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