Discover new ways to enjoy life with GlobeOne, your life-enhancing digital companion! Get more from your Globe and TM accounts -- buy SuperXclusive promos, pay all your bills in one go, earn more points, redeem exciting rewards, and so much more all in one app.
GET MORE FROM GLOBE AND TM
- Create an account using a Philippine mobile number
- Enroll all of your Globe and TM accounts to stay connected and keep track of your data usage and add-ons in one simple dashboard: Globe Prepaid and MyFi, TM, Globe Postpaid, Globe Platinum, GFiber Postpaid, GFiber Prepaid, Home Prepaid WiFi
- Buy a Prepaid eSIM
STAY CONNECTED WITH APP-EXCLUSIVE PROMOS
- Quickly subscribe to your recently bought promo, or discover your top pick
- Get additional data, longer validity, or freebies when you buy SuperXclusive promos.
- Subscribe to auto-renew and always be connected
- Roam like a local: subscribe to roaming promos or book your roaming promos ahead of your trip
PAY ALL YOUR GLOBE AND OTHER BILLS
- View and download your billing statements for your Globe Postpaid and Globe At Home accounts
- Get real-time payment posting when you pay in GlobeOne
- Pay all your Globe bills in one transaction
- Never miss a due date when you set payment reminders
- Pay other billers such as utilities, airlines, credit cards, insurance, and many more
LOVE THE WAY YOU PAY
- Pay with eWallets: GCash, Shopee Pay, Grab Pay, Maya
- Pay with bank transfer: BPI, RCBC, Unionbank
- Pay with credit cards
- Link your GCash mobile number and view your balance
ENJOY FUN AND REWARDING EXPERIENCES
- Join the All-New Rewards for all your Globe and TM accounts
- Earn points when you load promos and pay Globe bills in GlobeOne
- Redeem telco promos, vouchers, gifts, and many more using your points
- Don't miss out on flash deals and surprises
- Play and win everyday with TM FunRewards
- Experience the VIP Experience with Globe Rewards+
MAXIMIZE AND MANAGE YOUR ACCOUNTS
- Register your SIM
- Update or renew your plan
- Customize your All-New GPlan Plus plan and convert your GBs into vouchers
- Upgrade your physical SIM
- Add a new GFiber broadband connection with no additional requirements needed
DISCOVER LIFE ESSENTIALS
- Explore new ways to enjoy the digital life across food, health, education, and finance
- Earn cashback by selling load and promos with GoEARN and TM EasyRAKET
OK, I’m going to change my review. The app does work good and I had a signal everywhere. I had no problems. The only problem is registering the eSIM. The problem is there is no do over or edit or back button, if you make a mistake you start all over again. There needs to be a way to do something over like a picture that didn’t come out without having to start all over again. But once you get past that and it must be done in the Philippines with Wi-Fi, so make sure you have good Wi-Fi I could not get it to work over the airport’s Wi-Fi. I had to wait until I got to where I was going. But once done you get your signal and you have a phone. So I will use this again next time.
Unable to pay cellphone bill
PatCulpepper
This app used to work before when I payed my first 2 bills and now when I use it I cannot pay my bills using my credit card/ debit card option. I contacted customer support which was extremely frustrating as you can't talk to anyone over the phone so I had to actually go to a globe store, they said that by next month the problem would be fixed and yet here I am still unable to pay my bill with this app. I have decided that I will be switching my cellular service to Smart as they have been very reliable when calling customer service over the phone, Globe only allows business users to get phone support which is very discriminating and disappointing the least to say. I don't always want to go to the store to pay my bill its very far away. I could deal with the problem but the biggest issue is the phone support being unavailable to non business customers, which is unacceptable in my opinion. The way non business customers are required to talk to customer service is through the facebook messenger app or the service store in the malls and other locations. The facebook messenger app is ineffective and when providing information the automated system will continue to ask for the same information over and over making it annoying and useless to get any help. It asked me 3 times my problem and i succinctly stated the problem, never actually acknowledging my issue. it also asked me for my phone number several times which I provided which it was unable to recognize. Sorry Globe but I can't deal with this abysmal and terrible customer service. You need to provide phone support to all your customers equally.
Disgraceful
Mr. Bellagio
The Philippines will never improve if companies like Globe just keep operating business as usual. This app and Globe service is worse than in any 4th world country. In any country in the world you would have your problem fixed within an hour. Everybody from the CEO on down needs to be fired and a competent management team brought in as a replacement. The eSIM conversion feature doesn’t work, nor does the payment system. Customer service is non existent! This is exactly why the world looks at the Philippines as the number one 3rd world scam country. It’s not the average person that’s the problem, it’s the corporate greed. Is there ANYBODY in that scam company that looks at the reviews??? Every single one is a one star critique of the lousy products and service yet all people hear in response is the same canned insults..”We’re sorry nothing works, we’re constantly striving to improve, please visit our non-existent, worthless customer service if you need anything else.”Apple needs to remove this worthless app.
Terrible
Mr. Overlord
If I could give it 0 star , I would. This app should not exist. No migration of information after the forced weekly updates and it mostly states, “Oops, there is a problem”, each time I have to re-input my information after each update. The app programmers need to be re-schooled and re-educated on software development and programming. Also, learn to beta test your applications before introducing it to your paying customer base. This is not professional for a business such as this.
GlobeOne is with you every step of the way.
We’ve made updates to improve how the app works for you.
• Find what you need faster with improved Search and Quick Actions
• Enjoy a smoother credit card payment experience
• Get help with your GFiber Prepaid connection more easily
• Stay on top of your balances with Loan History
• Experience a cleaner, more intuitive app
Update now and let’s keep moving forward together.
Version 1.16.0
The developer, Globe Telecom, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Purchases
Financial Info
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Globe Telecom, Inc.
Size
492.5 MB
Category
Utilities
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
