iPhone Screenshots

Description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts.

When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast.

Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified.

Smart911: Information worth sharing. Sign up today.

What’s New

Version 1.2.0

iOS13 support
Minor bug fixes

Ratings and Reviews

3.1 out of 5
63 Ratings

63 Ratings

xproject421 ,

A bit sluggish and buggy but great concept

I came across this app after reading about it in a local news article.
While moving through the app, it seemed to take a bit longer than most apps to save, cancel, and/or open a link. I was able to enter some basic info and details but could not get photos to upload. I have never had an issue like that on other apps, so it might be something to work on.
If I made changes to info and did not press save and then tried to upload a photo, the app would just go back to the profiles tab and not save my changes. If I only went in to a profile to upload a photo, it would hang for a few seconds and then a window would appear to center/crop a photo, but no photo would appear. I tried this multiple times with the same results.
I was going to submit a bug report but there is no info in the app or even a link.

Developer Response ,

we appreciate your comments, we just did a release with a bunch of fixes so hopefully the issues you described were resolved. If you have any further issues please reach out to help@smart911.com and we'd be happy to help.

JPG&rinGO ,

Can’t use this app

During the setup it doesn’t take my address correctly. It keeps putting my apartment number first then a space then the street number. This isn’t how we do addresses in the US. It would only confuse the ambulance driver which is exactly the opposite of my goal. In the end it gives me two options: either “confirm” the incorrect address format that the app creates or delete my apartment number. Again neither option is viable since it would lead to delays when the ambulance arrives. Please delete my account. I don’t need any confusion from your company during an emergency. Reading the other reviews on here, it sounds like you really need to focus on getting all these bugs fixed first and then roll out your marketing. The stakes are too high to deal with a buggy app during a medical emergency.

Developer Response ,

Sorry to hear about the frustration you're having with the app. Try heading to the website, https://www.smart911.com/ you should be able to log into your account there and update the address more easily. Otherwise if you need help removing you account please feel free to reach out to help@smart911.com

Fire1up ,

To many problems with this app

I downloaded this app and yes we are just beginning to use it in our area. While setting up my profile on it I noticed so many issues. Like it won’t allow me to upload an image of myself and it prompts me to invite myself to download the app after I have it downloaded. It wants me to keep location turned on but while it was on it would drain my battery fast and I never got any notifications on what was happening around me. There was even a high speed pursuit that happened and I got no information or warning on it. The app is a failure and needs tons of problems fixed. This app is more of a danger to the public than it is helpful

Developer Response ,

Sorry to hear about the issues you encountered, it sounds like it's been frustrating for you. We've not heard of any these issues specifically, we will retest them. Please reach out to help@smart911.com and we can help out or at least get information about the problems so we can address them.

In regards to not getting notifications about a specific event like a high-speed pursuit, that is at the discretion of safety officials in your community to send out message or not about specific events.

Information

Seller
Rave Wireless, Inc.
Size
41.1 MB
Category
Lifestyle
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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