SportsDay TALK w/ The Ticket 9+

Interaction with Apple Watch

I love the app, but an issue has permeated it since its creation: Apple Watch interaction.

For some peculiar reason, there is a bug in the app where if someone, while listening to the app on the iPhone, switches watches (meaning changes from one Apple Watch being connected and powered up to another) it automatically disconnects and resets. The most interesting part is that this is a constant through all versions of the app and iOS. Additionally, it is applicable solely to this app, not the other streaming applications.

If you can fix this (and possibly make entire shows, or at least the majority of show segments available to be heard later as other station streaming apps do now) then this app will definitely get 5 stars.

Thank you for what you’ve done to your bodies...

Love the accessibility improvements

I am a long time P-1 now living in Austin. I have listened to The Ticket through the app for many years. I am also blind and a VoiceOver user on my iPhone. Thank you very much for the accessibility improvements in the latest update. Before, many of the buttons in the now-playing screen were not labeled properly and there was no way for me to close that screen except by closing and re-opening the app. I also appreciate the other improvements to the main app screen, since it takes half the number of swipes for me to navigate the Dallas Morning News sports headlines. I'm not sure how many other people with disabilities who use accessibility features contacted you, but coming from a dedicated Ticket listener, I'd like to express my appreciation for these updates. Please let me know if I can help in any way to make the app more usable by the blind. Thanks for your time.

Unreliable Stream

As a P1, it hurts me to write this, but this app has taken a sharp turn into becoming useless. The stream has become intermittent for no good reason at times — limited service or good service (all bars, wifi). This applies to the replay/rewind feature too. I’ve tried to replay or rewind to catch a segment numerous times in the past 3 months, and all it does is display “BUFFERING”… and never resumes the broadcast.

If The Ticket is going to continue to pursue this app partnership, then they should put some decent engineers on this thing. Especially if they’re going to count on their stream numbers for ratings. This app has frustrated me so much recently that I’ve considered just not listening to my favorite station anymore. I’d like to listen to “Muse in the News” live, not just keep my fingers crossed that it shows up on Spotify’s Top Ten podcast list.

Developer Response ,

Hi P Keenan,
Thanks for your feedback. We’ve been able to find and fix the problem that caused the stream to buffer and pause. The stream should work without issue now. We’re sorry about the inconvenience.