Square Team 4+

The app seems to work as intended. It displays timecards in an easily readable fashion, accurately showing times clocked in and hours worked (regular, overtime, double time, and total). The timecards section also offers a feature to allow you to view your hours worked over a user-selected period of days. This helpful feature can also be found in the paystubs section. Here, paystubs are presented so that pertinent information is easily located with detailed breakdowns of pay and taxes found at the press of an arrow. The app also offers an option to download a PDF version of your paystubs. While these two sections seem to serve their purpose well, the scheduling part of the app leaves much to be desired. There are options to set your availability, but not by date, only day of the week. This leads to team members having to set availability week by week should they need to report availability accurately through the app. Additionally, there is no option to make yourself unavailable on a day or future date. That is to say, the scheduling aspect of the app could be improved by adding features to allow you to make yourself unavailable and to set your availability by date and not day of the week. I also think as a “team app”, the app should offer a messaging system for communicating with your team. There also seems to be no option to integrate your schedule with your Apple Calendar.

Thank you for the feedback! If you could post this in our Seller Community too, then we could get escalate this to our Product Team directly. sellercommunity.com.

There are a number of intuitive features in the app, and the layout is easy enough to navigate. My frustration comes from the “time off” option. When selecting dates for a time off request, the app only lets you choose from a calendar that cuts off halfway and doesn’t allow you to scroll down. Turning your device to its side only cuts off even more of the screen.

Im honestly shocked this hasn’t been addressed, as it’s literally impossible to select any dates later in each month. This has been a huge inconvenience for me and my team for such a vital feature.

This on top of frequent but brief outages of the app as a whole make it an annoyingly inconsistent experience, especially for an app designed to facilitate as much as it is.

Thank you for the feedback. We have identified this issue and are working on a fix as part of an upcoming release.

Why is there such a need among the tech community to constantly change a perfectly fine app? I’m convinced they are just keeping themselves busy and trying to justify their jobs. These changes are not needed. Just make a functional app that works and is not full of glitches and… leave it alone! Believe it or not people do not enjoy constantly having to get used to new changes or find their way around a redesigned app for no reason. We have lives! These apps are tools! We don’t want new “experiences”. We want reliability and ease of use. I’ve been using this Square Teams app for about 4 months. It worked fine. Today it was updated, unnecessarily. The “new redesigned home tab with updated clock-in experience” is crap. It no longer says “your next shift is” and instead just shows a HUGE date and time which, because it lacks a title almost looks as though it’s displaying the current time. This was initially confusing rather than informative and now that I know what it is, it actually just annoys me. The change was not a good one. The remaining info on the home screen is just less informative doubled up info that’s already available on the time sheets screen. The old home screen was easier to look at, simpler, more organized. Stop changing things for the sake of change. It’s obvious you are just keeping employees busy for no reason. Make a good app, and then leave it alone!

Thank you for sharing your feedback about the Square Teams app. We apologize for any inconvenience caused by the recent update. We understand that change can be frustrating, especially when it affects the user experience negatively. Our team is constantly working to improve the app and provide new features based on user feedback. We appreciate your input and will take it into consideration for future updates. If you have any specific suggestions or issues you'd like us to address, please let us know. We strive to create a reliable and user-friendly app for our customers.