State Auto Safety 360® Mobile 4+

Short trips always rated low

For some reason, anytime I have a short trip somewhere (less than a mile), it rates my driving pretty low (two or three stars). Any trip that’s longer I get four or five stars. But I’m driving the same way no matter where I go. A bit frustrating

Developer Response ,

If you feel your trips are not being scored correctly, please let us know! Please submit your trip and a detail of the information to Telematics@StateAuto.com or call us at 833.724.3577 so we can investigate it.

Unnecessary solution to a non-existent problem

I would just like to state first I may be a bit biased because as a computer scientist I don’t like apps tracking me on my phone, especially apps designed to track me at all times. The only reason I got this is because I’m young and auto-insurance is unaffordable without the discount.

Personally I don’t see why this app even needs to exist. It feels like an unnecessary intrusion into my life given the type of tracking relevant to auto insurers can be obtained via a small device in a vehicle’s OBD2 port. Aside from the privacy issues this app also is constantly draining the battery from my phone since location services are always on.

The app itself is unresponsive at times and doesn’t even correctly track half of my trips. It does a worse job than older tracking methods like the OBD2 method and it kills my phone at the same time.

Developer Response ,

Thank you for your feedback. The purpose of the app is making roads safer for everyone - not to track your every move. Our intention is to reward safe drivers, and incentivize people to drive safer. The app requires your Location Permission to be set to "Always Allow" so that it can run in the background and record the start and stop of your trips. This means that you don't have to log in or foreground the app when you're ready to drive.


The app uses mobile data to upload your trips. If you wish to limit your mobile data usage, and potential battery drain, you have the option to only share data when connected to Wi-Fi in the app settings.


I'm sorry to hear that the app is missing trips. Please email us at Telematics@StateAuto.com or call us at 833.724.3577, so we can research and provide options to address what you are experiencing. Thank you again for giving us a shot - we hope you continue to use the app and see your scores improve!

Good app

The Safety360 Mobile works well to benefit good driving. I appreciate the prompt trip feedback, the good maps, and very complete mapping of speed limits.
I will offer a few suggestions to make the app even better. Have the Safety360 Mobile device beep when the vehicle is going more than 8 mph over the speed limit, or doing a hard breaking or cell phone is used while driving.