SunPass 4+

I have yet to have a successful session on this app and have given up! This app is a Grade A piece of garbage!
It’s slower than ANY of my apps, buggy and crashes, does not allow for copy and paste. I’ve NEVER completed a task, I’ve ALWAYS force quit it out of frustration.
At this writing, the last update was two months ago, and it was over branding and how it looks. Ridiculous!!!
State of Florida: you are obviously collecting massive amounts of money with the SunPass system; why don’t you hire a real company to build this app instead of the yahoo’s that are building it now! Every other app I have gets updates at least once a month, and 9 times out of 10, they read, “bug fixes”, “maintenance”, “speed issues”, in other words, they are up to date and constantly improving! Good designers are watching everyone else, to be the best they can be - don’t leave this to a couple of guys in your computer department, get real people who can improve this! It’s TERRIBLE and UNUSABLE!…

If you are new and wish to create an account, there is only an option to buy a transponder, you can’t say “I already have one” and that part comes after you se EVERYTHING. You have to start over and create an account through “Activate Transponder”. You go through the same process again, set up payment options, everything and in the end it keeps loading forever and the app freezes. I came from Eastern Europe and there are no such bad apps there, believe it or not! The interface and all is made like a high school project, not some serious developer - may appear pretty but is made in a way that the fields and the buttons are very basic, off center… just rushed, like a first working version at the time and they were “that will do” and it was left as is. Just ignore the app and do what you have via the website or whatever else, you’ll save your nerves and time.

I can’t remember the last time I’ve been able to use the app. I can log into the mobile website and make updates to transponders or reload my balance. However, logging into the app using the same credentials that I use to log into the mobile website, gives me an error. To be clear, I use a password manager to avoid manually typing it all in and dealing with trash like this. So you know it’s not a matter of correct spelling. Now the app has locked out my account, so I can’t even access the mobile website. What type of trash outsourcing is this. If you’re going to hire a developer for this, hire a decent one. No state taxes to help pay for it? Contact Disney, maybe they’ll lend you a developer seeing how FL relies on tourism to pay for stuff like this. Why even put out an app if the mobile site works better. Use webview of the current site you monsters!!!