TigerConnect 4+

Secure Healthcare Messaging

TigerText, Inc.

Designed for iPad

    • Free

Description

TigerConnect (formerly TigerText) Clinical Communications for Healthcare Teams

More than a secure text messaging app, TigerConnect is a communication and collaboration platform that streamlines workflows by delivering actionable real-time, clinical data at the point of care to drive positive outcomes for patients and greater productivity and profitability for healthcare organizations.

Through its Connection Hub technology, TigerConnect integrates data from EHRs, nurse call systems, scheduling, and other clinical systems for accelerated workflows that lead to greater collaboration, improved productivity, and higher patient satisfaction. Secure, encrypted, and HITRUST-Certified, the TigerConnect app syncs with your active directory, helping to:

• Reduce costs
• Improve care quality
• Decrease patient wait times
• Increase bed utilization
• Reduce medical errors
• Achieve HIPAA compliance
• Raise HCAHPS scores
• Improve care team job satisfaction

TigerConnect integrates with hospital systems such as:
• EHR
• Patient Alerts & Alarms / Nurse Call
• Scheduling System
• PACS
• VoIP / PBX
• Paging & Answering Service
• Lab Systems
• Single Sign-On

Additional capabilities include:
• Messaging by Role or Department
• Intelligent message routing
• Voice & Video Calling
• Priority Messaging
• Auto-Forwarding
• Messaging to External Users

Secure Messaging
• Secure Texts
• Message Recall
• Group Conversations
• Broadcast Messaging
• Message Status (Sent/Delivered/Read)
• Push Notifications
• Searchable Directory
• Multiple Inboxes
• Do Not Disturb

ADDITIONAL INFORMATION
TigerConnect is currently certified to work in the U.S. and Canada. While users in other countries may download and access the app for free, the TigerConnect user experience may be inconsistent outside the U.S. and Canada.

What’s New

Version 9.11.10

Bug Fixes and Performance Improvements

Ratings and Reviews

3.2 out of 5
294 Ratings

294 Ratings

456lll ,

Unfortunately depends on WiFi at work

I am a PA at a level one trauma center working on emergency general surgery. My hospital recently began using tiger connect. My team uses it to update each other on patients and cases, and send pictures of wounds. We also receive messages from nursing staff and other services. Still have our pavers. Thank goodness. It’s great when the WiFi is connected and fast, however there are days when the app is buffering and I don’t receive messages in a timely manner. The app itself is fine, but the fact that I rely on my hospital’s WiFi makes it dangerous to use for urgent and emergent communication. I certainly hope my hospital will not do away with our pagers, as cumbersome as they are. The other downfall is that some providers will use the pagers for consults and some will assume using tiger connect is appropriate. It prevents people from using pagers for emergency consults.

Amshshdjdhdjd ,

Minor conveniences not worth major headache.

Poor replacement for a paging system, particularly for legitimate emergencies. You can only use a personal “auto response” while on do not disturb, otherwise “auto responses” are limited only to roles, which most users conveniently ignore. App tones are not loud enough to wake me, which is terrible for home call since <50% of people page with consults as requested in auto response. 100% prefer paging as it is far more reliable and wakes me up, even if it does cause a little PTSD when someone else’s pager goes off.

You should be able to have an auto response tied to your individual name since most people ignore the roles.

While convenient to discuss established patients, all courtesy surrounding pages has been thrown to the wind. People frequently contact attendings directly (not normal procedure at a level one trauma center with 400+ residents and fellows) and flagrantly ignore do not disturb. The app is incredibly slow and at times doesn’t show all messages that show up in my notifications center. It’s hard to express how much disdain I have for tiger connect.

Miranda Graham ,

Notification issues

I have had issues where I continually am notified on my app that I have 20 unread messages but there are none. It constantly notifies and I cannot turn it off. When using the desktop version, it does not do this. Unclear if this is related to signing into a role or what, but I have had to uninstall and reinstall. When using otherwise, it is convenient on the desktop and provides quick access to providers and I can at least see if they’ve read my inquiry. WiFi and data must function well for the app

App Privacy

The developer, TigerText, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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