Tock 4+

The BEST app for foodies and casual diners alike

In my experience with all of the other platforms (Opentable, Resy, Yelp, etc), Tock has gone the extra mile to provide the best experience for its users. While the map feature isn’t yet perfect, the caliber of restaurants on the app goes to show for the level of a well thought-out UX.

At the very least, I know that any reservation I make on Tock will make for an excellent meal.

The app itself is just toooo badly designed

I have to admit that I used the Tock app a lot. Just because some of the restaurants I want to dine in only post their reservation on Tock. However, I’m not sure if it is the reason (some high-end restaurants only use Tock)that made people who manage this app thinking “we don’t have to improve this app”, the app itself is sooooo bad. I mean, from the UR to the return function to lot’s of the details. For example, after I returned from the reservation page for a certain restaurant, I’ll be back at the top of the city’s restaurant list again. Which I have to swipe all the way down to look at the restaurants that below where I was checking.
If there’s another way to made the reservation I’ll definitely delete this app. Pleas improve or change your IT guys.

Developer Response ,

Thank you for taking the time to share this feedback. We're excited to share we've rolled out a redesigned iOS app that addresses these concerns. Make sure to update your app to the newest version to see the improved experience. Feel free to let us know what you think!

Corporate Lies?

I don’t want to be a “conspiracy theorist,” but as someone who cares both about quality food and corporate transparency, I noticed a pattern recently in the reviews of this app. I was debating downloading because the “most helpful” reviews are all quite negative, but I wanted to read both sides of the story. If you sort reviews by “most favorable,” you’ll notice a flood of positive reviews on December 6, and then no others more recent than a YEAR ago. There are only 4 5-star reviews that aren’t from December 6! I’m concerned that Tock is doing something in an effort to inflate their (poor) app ratings. This makes me feel like I cannot trust the company, so I will not be using Tock going forward. I wanted to write a review just so anyone else concerned about corporations’ attempts to manipulate us can hopefully see Tock for what it is.