
Travelers Mobile 4+
The Travelers Indemnity Company
Designed for iPad
-
- Free
Screenshots
Description
From billing to policy details to managing policies and checking claim status, the things you need from Travelers is here in the all new MyTravelers mobile app.
- Quickly access agent contact information
- Download auto insurance ID cards
- Pay your bill or sign up for Autopay
- Track roadside assistance
- Manage or update your policy(ies)
- File and check claim status
What’s New
Version 6.0.7
- Minor bug fixes and improvements
Ratings and Reviews
I highly recommend Travelers
I had a fender bender on Jan 08th. Called my agent. Filed the claim over the phone. I was immediately given my claims representative information. Within an hour or so I had Enterprise rental company calling me to pick up my rental that Travelers arranged. Travelers extended my rental by a few more days as I was waiting for the payout since my car was a total loss. I was notified it was a total loss within 2 days. The payout was a very reasonable amount considering I was driving a 2016 vehicle with 89,000 miles on it. Anyway, the additional days with the rental allowed me more time to shop for another car. Needless to say, I received my payout amount for the total loss via direct deposit on Jan 15 into my bank account - Exactly a week from the day of the accident. Additionally, my claims rep told me on the day of the accident that they would be covering the damage 100% of the other vehicle that I hit. I was, sadly, the at fault driver. It was such a smooth process and I really feel like their service exceeded my expectations. Needless to say I felt I had too of the line VIP service all around. Super pleased with how my claim was handled.
Developer Response ,
Thank you for your feedback and for choosing Travelers as your insurance partner! We are happy to hear you are enjoying your experience.
Website
Not a user friendly website. I did not renew my auto insurance with Travelers. First of all I got a bill for approximately $1800 for renewal. There was no breakdown of the charges. Such as how much you are charging for collision comp ect. We spent 30 minutes trying to figure out how to get those charges so finally I got in a chat with a representative and they sent me the Dec pages. Finally I set up the Travelers mobile app. It must have taken me 30 minutes to figure out how to get to the new policy as-all I was getting was the old policy. I am not going to mention the frustration I had with calling Travelers because that would take a book. I have still not figured out has to cancel my auto pay as although I have not renewed the policy I afraid they will still bill me. I even got my wife involved as she is extremely computer literate and she said the website is ridiculous. Therefore I went to the local Farm Bureau agency got a policy with the same coverages for a much cheaper amount. I will say there was a bundle involved and that affected the price. Trying to cancel my umbrella policy took forever over the phone also. Granted Travelers does not have an agent in my city but I will say Farm Bureau is one of the most responsive people I have met. I am a 35 year employee of TRAVELERS and approximately a 50 year customer plus a stockholder. Your website must be made more user friendly.
Developer Response ,
Thank you for your review and we apologize for your experience. If you would like to send us your policy number and any additional details to picustcomms@travelers.com we would be happy to look into this. Thank you for choosing Travelers as your insurance partner.
Very elegant but gets hung up
This is one of the better insurance portals I’ve used —many won’t work on iPad or iPhone but this one does… mostly. I have not yet convinced it to hold onto my payment method which it says it can do, so each transaction (even within the same session like when you are paying your auto and then your homeowners) you have to re-enter the financial info. And, on my iPad, I can usually pay one thing successfully but then the app gets hung up when it gets to the add payment step. To remedy it, I have to delete the app, then download it again.
Developer Response ,
Thank you for your feedback! We are always trying to improve the app and we truly appreciate your feedback. If you could provide your policy number and any additional details about your experience to us at picustcomms@travelers.com, we'd be happy to look into this. Thank you.
App Privacy
The developer, The Travelers Indemnity Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Sensitive Info
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- The Travelers Indemnity Company
- Size
- 43.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020 The Travelers Indemnity Company
- Price
- Free