So so pleased with this app and service. The only thing I wish that I can schedule a pickup ahead of time, for example if I know I’m going to be using this everyday, I wish there is a way to automate a pick up rather than having to do it like 10 min before I need to leave. Other than that, this service is so helpful, please don’t defund this!

I depend on Tri MyRide to get to and from work most days that I work, and occasionally to get to doctor appointments, or other places I need to go. I take Tri MyRide to the Pittsburg/Bay Point BART station, and transfer to a regular bus, or take a regular bus to the Pittsburg/Bay Point BART station, and transfer to Tri MyRide. Once, the Tri MyRide was supposed to pick me up and didn’t, and a couple times, it wasn’t going to get me to the BART station in time to catch the bus I needed to take to work, so I took a taxi instead, which was expensive. I also take a taxi on weekends and holidays, because there is only one Tri MyRide bus running, and it takes too long to come. Susan Bradley

Wish they had more Buses tho because the only downside is , that it’s always busy but it’s a lifesaver because the price is amazing you can’t beat it! It’s helped me thru the roughest times of my life

This new update is now missing the wait time so it’s harder to time the pick up. It’s also unfortunate that recently it’s been busier than ever and it would be nice if there were more buses. There also the weird thing where the drivers navigation just makes them go weird inefficient directions that confound both drivers and passengers.