Trip.com 트립닷컴 - 여행 할인 예‪약‬ 4+

I am only going to write one review , I’ve been one of the lucky ones that can appreciate the era of Ctrip to now trip. I lived in the time as an expat I couldn’t get tickets if it want directly from a carrier in 2014. It was frustrating to say the least , when trip developed the English version it’s become a travel changer. It might not be perfect for some , but I can appreciate the work that has been done. Now all , the new features and upload of people’s travel pics is amazing. As a travel enthusiast and vlogger I love sharing my pics and thoughts. Over all thank u for this amazing app , that really makes traveling easier for us expats.

Dear yarimar22. Thank you so much for your kind words. We are thrilled to know that we were able to deliver a pleasant experience to you. Please recommend our app to your loved ones and share our friendly app with them! Your feedback is much appreciated. Thank you.

Hello, I signed up for a flight with my previously filled in credentials, and for some reason trip did not transfer my middle name when they bought the tickets. Because of this I allost missed my flight, as it didn’t match my passport information and China requires a middle name. The agent I talked to refused to change it, and they also refused to talk to the airline receptionist, to come to a reasonable and timely solution. Instead, they told me to cancel my flight- mid transfer, pay a fee of 90$, and then rebook a more expensive and later flight. I was waiting to board my flight, and I had already paid and everything told me not to do this, because it was unreasonable. The app wouldn’t let me manually change the information, even after 4 requests, it rejected them saying the airline disallowed it, even though the receptionist had given me specific directions of contacting trip to change it, so I knew the airline was actually fine with this. This was absurd, to be left without a flight despite the ‘cancellation insurance’ and really hurt the app for future flight purposes for me.

Hi Gai Young, thanks for your feedback, and we're sorry for any inconvenience you may have encountered. It is not the service we expect you to receive. Please share the detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_servicemanager@trip.com so we can investigate further. Thank you.

This hidden gem hotel provides all of the amazing amenities of the Crown Plaza Princeton ( which is basically attached to the holiday inn on an amazingly beautiful 27+ wooded acres featuring extensive running trails, a beautiful pond and multiply fountains and waterfalls….. not surprisingly, the IHG/Crown Plaza is frequently the site of weddings as well as conventions of a less romantic bent…. I was a guest at Holiday Inn/IHG Southeast for the Fall/winter of 2023 and was very impressed with their newly updated rooms ( renovation was completed on the Holiday Less than 6 months ago and the rooms have a splashy , bright, modern look that I actually prefer to the Crown a plaza , all while sharing the amenities of the aforementioned hotel….. it’s truly a great value! I’d like to conclude with a special Thank You especially to Jothathan as well as the other entire front desk staff who made my staff exceptionally comfortable, they were friendly and went above and beyond throughout my entire stay …. The housekeeping staff is also extremely helpful. Thank you for a wonderful stay! Bari WoodmaN NY,NY Solo Traveler

Hi brandijaymes,

Thank you for your positive feedback. We are happy to know that you like the hotel we bring to our customers through our application. Rest assured that we will continue to provide more and better deals and offers every time for our customers. Please keep using our application and see you on your next journey with us! Again, thank you!

Best regards,

Anne
Trip.com