Trip.com: Отели, рейсы, поезда

Name: Trip.com: Отели, рейсы, поезда
Rating: 4.6 (36638 reviews)
Author: Trip.com Travel Singapore Pte. Ltd.

Скидки на туры и многое другое

Бесплатно

Оценок: 37 тыс.
Возрасты

4+
лет (г.)
Категория

Путешествия
Разработчик

Trip.com Travel Singapore Pte. Ltd.
Язык

RU
и еще 24
Размер

171,3
МБ

С приложением Trip.com вы можете искать отличные предложения на отели, авиабилеты и ж/д билеты и бронировать их без лишних хлопот. Зарегистрируйтесь на Trip.com прямо сейчас, чтобы увидеть новые акции, эксклюзивные предложения для зарегистрированных пользователей и еще больше экономить на путешествиях. Авиабилеты: мы стремимся обеспечить для вас лучшие предложения на внутренние и международные рейсы, которые легко забронировать в приложении Trip.com. Отели: мы сотрудничаем с более чем 1,4 млн отелей по всему миру и предлагаем широкий выбор жилья — от курортов до апартаментов. Есть идея? Вы наверняка сможете забронировать это у нас. Ж/д билеты: бронируйте билеты на поезда Германии, Южной Кореи, материкового Китая, Тайваня и Великобритании просто и без лишних хлопот. Авиабилеты Найдите подходящие авиабилеты ► приложение Trip.com предлагает авиабилеты примерно в 5 000 городов по всему миру. Вы даже можете заказать авиабилеты на частный чартерный рейс! В приложении Trip.com вы можете отфильтровать результаты поиска по цене, времени перелета, датам путешествия, авиакомпании, а также количеству пересадок и остановок. Вы также можете выбрать маршрут через несколько городов с гибкими вариантами городов вылета и прилета. Уведомления о цене ► не можете найти авиабилеты по желаемой цене? Настройте уведомления о цене, и мы сообщим вам, когда стоимость снизится до указанной вами цены. Карта дешевых авиабилетов ► наша карта дешевых авиабилетов охватывает практически все уголки мира: от Азии до Африки и Америки, от Европы до Океании. Благодаря отличным ценам на более чем тысячу маршрутов по всему миру вы легко выберете следующее приключение. Просмотр статуса рейса ► введите номер рейса и получите информацию о рейсе в режиме реального времени. Отели Ежедневные предложения на отели ► исследуйте предложения на отели по всему миру каждый день на Trip.com и экономьте до 50%. Гарантия соответствия цены ► мы делаем все возможное, чтобы наши цены оставались на самом низком уровне. Если вы найдете более низкую цену в другом месте, мы вернем вам разницу. Подлинные отзывы пользователей ►более 30 млн подлинных отзывов об отелях помогут вам принять взвешенное решение при бронировании. Ж/д билеты Ж/д билеты по всему миру ► от Великобритании, Франции, Италии, Германии и Испании до Тайваня, Гонконга, материкового Китая и Южной Кореи — на Trip.com найдется все, что вам нужно знать о ж/д билетах. Сотрудничество с партнерами ► наша система напрямую связана с информационными службами железных дорог. Это значит, что мы всегда показываем самые актуальные цены и расписание. Вы сможете быстро найти цены на билеты, сэкономив время и деньги. Всесторонняя поддержка в поездке Круглосуточная служба поддержки ► наша служба поддержки работает круглосуточно, и мы предоставляем защиту уже оформленных бронирований, чтобы вы могли путешествовать без забот. Наша служба поддержки отмечена наградами и прикладывает все усилия для помощи каждому клиенту, чтобы вы могли спокойно наслаждаться путешествием. Поддержка 24 языков ► переключите приложение Trip.com на свой родной язык и легко управляйте бронированиями. Оплата в 31 валюте и множество методов оплаты ► с приложением Trip.com путешественники могут оплачивать в удобной им валюте любыми распространенными методами оплаты. Страховка для путешествий ► широкий выбор туристических страховок позволит вам путешествовать без забот. Эксклюзивные преимущества для пользователей Trip.com ► зарегистрируйтесь на Trip.com и получите доступ к эксклюзивным преимуществам, например зарабатывайте Trip Coins, чтобы еще больше сэкономить на следующем путешествии! Зарегистрируйтесь прямо сейчас и получайте еще больше скидок на путешествия. Установите приложение Trip.com прямо сейчас и изучите еще больше фантастических возможностей, которые сделают следующую поездку простой и приятной.

События

БОЛЬШОЕ ОБНОВЛЕНИЕ

Появилось жилье для отпуска

Хотите просторное жилье для семей или уникальные дома с местным колоритом? Посмотрите множество вариантов на Trip.com!

Оценки и отзывы

4,6

из 5

Оценок: 37 тыс.

I can’t live with out Trip
05.02.2023

yarimar22
I am only going to write one review , I’ve been one of the lucky ones that can appreciate the era of Ctrip to now trip. I lived in the time as an expat I couldn’t get tickets if it want directly from a carrier in 2014. It was frustrating to say the least , when trip developed the English version it’s become a travel changer. It might not be perfect for some , but I can appreciate the work that has been done. Now all , the new features and upload of people’s travel pics is amazing. As a travel enthusiast and vlogger I love sharing my pics and thoughts. Over all thank u for this amazing app , that really makes traveling easier for us expats.

Ответ разработчика
Dear yarimar22. Thank you so much for your kind words. We are thrilled to know that we were able to deliver a pleasant experience to you. Please recommend our app to your loved ones and share our friendly app with them! Your feedback is much appreciated. Thank you.
I can’t live with out Trip
05.02.2023

yarimar22

I am only going to write one review , I’ve been one of the lucky ones that can appreciate the era of Ctrip to now trip. I lived in the time as an expat I couldn’t get tickets if it want directly from a carrier in 2014. It was frustrating to say the least , when trip developed the English version it’s become a travel changer. It might not be perfect for some , but I can appreciate the work that has been done. Now all , the new features and upload of people’s travel pics is amazing. As a travel enthusiast and vlogger I love sharing my pics and thoughts. Over all thank u for this amazing app , that really makes traveling easier for us expats.
Ответ разработчика 06.02.2023
Dear yarimar22. Thank you so much for your kind words. We are thrilled to know that we were able to deliver a pleasant experience to you. Please recommend our app to your loved ones and share our friendly app with them! Your feedback is much appreciated. Thank you.
Don’t listen to their policies on COVID-19
07.04.2020

Tapper69271916393010
While their policies state they will assist or refund or at least help in SOME possible way regarding flights and the COVID-19 virus, I’ve found this was not the case at all. I was trying to get home and ended up stranded at an airport in LA after a transit country changed their policies on allowing foreigners through, and so was unable to complete my flight. I called Trip and was helpfully told they would get me on the next flight they could. Hours later, I’m still sitting in LAX without a phone call. I had to book a hotel and eventually another flight, still hearing nothing from them. I was stranded in LA for three days while they couldn’t be bothered to send even a single automated or otherwise update that they were working on a solution. I called numerous times, and each time the support I received was progressively worse until I received emails that they closed the ticket because it had been too long! They didn’t take any action but closed the ticket because they couldn’t come to a solution??? PLEASE. If I could, I would leave 0 stars for this company. DO NOT USE THEM FOR TRAVEL. I recommend any other booking agency or the airlines directly. Don’t get screwed over like I did.

Ответ разработчика
We regret to hear about the experience you received from our support team. For any change or refund request, this will be subject to the ticket policy of the airline company provide to our agency. Please do send us an email at en_servicemanager@trip.com for further investigation and assistance on this matter.
Don’t listen to their policies on COVID-19
07.04.2020

Tapper69271916393010

While their policies state they will assist or refund or at least help in SOME possible way regarding flights and the COVID-19 virus, I’ve found this was not the case at all. I was trying to get home and ended up stranded at an airport in LA after a transit country changed their policies on allowing foreigners through, and so was unable to complete my flight. I called Trip and was helpfully told they would get me on the next flight they could. Hours later, I’m still sitting in LAX without a phone call. I had to book a hotel and eventually another flight, still hearing nothing from them. I was stranded in LA for three days while they couldn’t be bothered to send even a single automated or otherwise update that they were working on a solution. I called numerous times, and each time the support I received was progressively worse until I received emails that they closed the ticket because it had been too long! They didn’t take any action but closed the ticket because they couldn’t come to a solution??? PLEASE. If I could, I would leave 0 stars for this company. DO NOT USE THEM FOR TRAVEL. I recommend any other booking agency or the airlines directly. Don’t get screwed over like I did.
Ответ разработчика 08.04.2020
We regret to hear about the experience you received from our support team. For any change or refund request, this will be subject to the ticket policy of the airline company provide to our agency. Please do send us an email at en_servicemanager@trip.com for further investigation and assistance on this matter.
Worst Travel experience Ever!!!
02.05.2022

Amanda0888
Two days prior to my vacation ending I was notified on of my flights home was canceled and moved to a later time which made me miss my connection flight to my final destination, I was told there was nothing they could do after asking if I could get on a different airline, or keep the second portion of my flight and only cancel the one that was moved, I was told that was not an option and so I had to cancel and find a different way home, I had to call several times to get my second portion of my trip canceled and the cancellation submission was declined every time, I had to purchase a ticket from a different airline to get home.. I want my refund! and yet again on the day I was supposed to fly out I was sent an email saying my refund and cancel was not submitted. When I called I was told I had to show proof of my other airline purchase so they could request, for the 3rd time, to get my refund. This is the poorest form of customer service I have every encountered, I will never book through this site again! It not only ruined the last half of my vacation but cost me a second airline ticket and rental car to get home!

Ответ разработчика
Hi Amanda. I appreciate you letting us know about your experience, and I am sorry for any inconvenience you have encountered with your refund request. It is not the service we expect you to receive from our side. To assist you better, please share the information and booking details with us at en_servicemanager@trip.com to look into the matter. Your cooperation is highly appreciated; thank you so much for your time in leaving this note for improvement.
Worst Travel experience Ever!!!
02.05.2022

Amanda0888

Two days prior to my vacation ending I was notified on of my flights home was canceled and moved to a later time which made me miss my connection flight to my final destination, I was told there was nothing they could do after asking if I could get on a different airline, or keep the second portion of my flight and only cancel the one that was moved, I was told that was not an option and so I had to cancel and find a different way home, I had to call several times to get my second portion of my trip canceled and the cancellation submission was declined every time, I had to purchase a ticket from a different airline to get home.. I want my refund! and yet again on the day I was supposed to fly out I was sent an email saying my refund and cancel was not submitted. When I called I was told I had to show proof of my other airline purchase so they could request, for the 3rd time, to get my refund. This is the poorest form of customer service I have every encountered, I will never book through this site again! It not only ruined the last half of my vacation but cost me a second airline ticket and rental car to get home!
Ответ разработчика 03.05.2022
Hi Amanda. I appreciate you letting us know about your experience, and I am sorry for any inconvenience you have encountered with your refund request. It is not the service we expect you to receive from our side. To assist you better, please share the information and booking details with us at en_servicemanager@trip.com to look into the matter. Your cooperation is highly appreciated; thank you so much for your time in leaving this note for improvement.
Very confusing user experience to book a train in Korea
13.08.2023

——jrhg
I get to know about this app because when I search for train in Korea, it was the top from the search. I thought that this is an official train booking app that is directly connected to Korail, the Korean railroad system. However, when I went to the station and trying to issue the ticket, the kiosk said the ticket is invalid. So I couldn’t issue a ticket, and needed to rebook it through the official kiosk system. When I reach out to the customer representative (which took a very long time), she or he said they cannot give me a refund because the ticket was valid in their system, even though it was actually invalid in the kiosk. When I ask them that instruction was also very confusing, they said it’s because I cannot read Korean! What’s the purpose of this app if they are pointing out that I cannot understand foreign language. What a fraud. I don’t recommend using this app when you are traveling Korea. You may just want to use the official Korail app, which is the authorized system to book the ticket. I wasted all the money and time.

Ответ разработчика
Hi ——jrhg, thank you for your feedback, and we're sorry for any inconvenience you've encountered on your reservation. It is not the service we expect you to receive from us. Please share your name, reserved email and booking number at en_servicemanager@trip.com so we can investigate further. Thank you!
Very confusing user experience to book a train in Korea
13.08.2023

——jrhg

I get to know about this app because when I search for train in Korea, it was the top from the search. I thought that this is an official train booking app that is directly connected to Korail, the Korean railroad system. However, when I went to the station and trying to issue the ticket, the kiosk said the ticket is invalid. So I couldn’t issue a ticket, and needed to rebook it through the official kiosk system. When I reach out to the customer representative (which took a very long time), she or he said they cannot give me a refund because the ticket was valid in their system, even though it was actually invalid in the kiosk. When I ask them that instruction was also very confusing, they said it’s because I cannot read Korean! What’s the purpose of this app if they are pointing out that I cannot understand foreign language. What a fraud. I don’t recommend using this app when you are traveling Korea. You may just want to use the official Korail app, which is the authorized system to book the ticket. I wasted all the money and time.
Ответ разработчика 14.08.2023
Hi ——jrhg, thank you for your feedback, and we're sorry for any inconvenience you've encountered on your reservation. It is not the service we expect you to receive from us. Please share your name, reserved email and booking number at en_servicemanager@trip.com so we can investigate further. Thank you!

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Версия 8.37.0

-2 дн.

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