Description

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.

FIND A RIDE TO ALMOST ANYWHERE
Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.

What’s New

Version 3.489.10005

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Updates to improve localization across the app
- Various bug fixes & improvements
 
Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.6 out of 5
1.2M Ratings

1.2M Ratings

Editors’ Notes

When we need to get somewhere quickly and cheaply, this popular ride-sharing app motors to our rescue. We appreciate the variety in our vehicle choices—from budget-friendly carpools to swanky SUVs—as much as we love knowing when our ride is arriving and exactly how much it’ll cost. Heck, now we even use it as a verb: “We’re going to Uber to your place. Be right there!”

HonestyWithASideOfFries ,

Use at your own risk!

I heard so many good stories about people using Uber and being pleased with its service, but when my wife and I reached Los Angeles and decided to use it I found out the harsh reality. Unfortunately, Uber has become a master of deception using its large user base to suggest confidence, but after getting a quote for a little over 40 dollars, my wife and I ended up getting charged almost 100 dollars because of difference in “time” and “distance.” I would be fine if that were the truth, but instead we had a driver that wasn’t focused and missed his exit, then his phone died and we had to use our own phones to guide him. This resulted in us having to drive another 30 minutes just because their own driver didn’t plan ahead or pay attention to the road. I will NEVER use Uber again because the only thing they did to “fix” the problem was give me 5 Uber bucks without any notification and then ignore any requests sent via app to find a proper resolution. So much for customer “support.”
UPDATE
After a few days of trying to find out how to talk with support staff directly I was able to reach a satisfying solution. I believe the best way to avoid situations like this would be to make the app send a notification when support staff message you, instead of you having to dig and find out where to talk to them. Because of their understanding I may use Uber again, but just be wary about knowing where to contact anyone in case of a bad ride.

Developer Response ,

Hi, we are sorry to hear that your experience with the fares, driver-partner, and our support team response was not up to the mark and we’d want to improve the same for you. Drop more details regarding the same and we’d do the needed.

elisabeth_23 ,

It seems drivers forget

We’re the customers. We’re not your friend or family or significant other. We’re not entitled to talk to you! And a tip is generous it’s not owed but please appreciate it when given!

I had a driver who asked me why drivers have rated me poorly. Because I didn’t have 5 stars. I have a rating of 4.8. Which made me feel really uncomfortable because I never caused a driver an issue, I am quiet. I keep my bags in the floor, I respect their car. I say “hi” and “thank you”. You get my point. I always TIP! Sometimes I forget but I always tip. I tip what I can and based off how I felt about the experience & distance. He told me apparently drivers where I live go by how attracted they are towards you , if you’re black or part of the LBGT community they will automatically rate you low which blocks you from Ubers making it hard for Ubers to see your request. Drivers you’re not picking people up for your pleasure! You’re providing us where we need to go!

I honestly never get thanked for my tips it’s once in a blue moon. But they want to complain! I would like to know who is rating me to avoid these drivers! I want to feel comfortable. Seems like everyone just does it for money not the value of providing someone with help to get somewhere but expects to feel entitled and wants the best tips. Learn to thank your tippers no matter what they tip and stop rating passengers poorly for no legitimate reason! And don’t think we owe you conversation.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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