Lyft 4+

Public Ride Sharing & Travel

Lyft, Inc.

    • Free

iPhone Screenshots

Description

Get where you’re going with Lyft.

Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.

EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple

CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.

* Lyft ride types may vary by region. Check the app to see what is available in your city.

Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

What’s New

Version 15.59.3

Thanks for using Lyft! We update our app regularly to make your rides even better. Every update of our Lyft app includes improvements in speed and reliability, as well as bug fixes and performance improvements. As new features are released, we’ll highlight those for you in the app.

Ratings and Reviews

4.9 out of 5
14.3M Ratings

14.3M Ratings

dhsksjdhehsndh ,

Long Wait Times

Yesterday I requested a Lyft ride. The wait time showed 16 minutes on the app, but I waited 19 minutes without a ride. I watched the car as it got within 3 blocks of picking me up then it disappeared and another car was requested showing an 18 minute wait time. After waiting for 10 minutes and not seeing the car making much of a progress, I cancelled my request and made another request to pay more for a 5 minute wait time. It ended up being about 10 minutes. This has happened to me three of the last four Lyft requests where my first option got close to picking me up but then disappeared and waiting for another 15-20 minutes. On one of my recent requests last week, I had two cars cancel on me, both were close but got called to another Lyft customer in the last second leaving me with a 3rd car that was 16 minutes away. In total, I waited 49 minutes. That driver told me that it’s the system that makes those changes. I’ve watched my rides get so close to me, within blocks, after 15-20 minute wait times only to have them cancelled on me by the system. I wish there was a way to fix this. The drivers are always great. I appreciate them very much.

Corykku ,

Gone downhill

I want to love Lyft I really do. They had a better business model than Uber especially when it came to how they treated their employees. But both companies took a huge chunk out of their contractors pay over the part year, I feel like there’s definitely room for a fairer 3rd player. As a ride-share user, tonight was probably the last straw. After being told my ride was “confirmed” I stared at a “waiting for details” screen for over 10 minutes TWICE. When I gave up and ordered an Uber I finally got my details but the Lyft was still 14 minutes away. I cancelled and was charged 4.50. That may not seem like much but what about the time and stress I wasted trying to get a Lyft in the first place? I was out with friends and couldn’t have conversations or anything for a good 30 minutes, on top of them waiting for me, because I was minding my phone wondering when I was gonna have a Lyft. This app needs a big overhaul to give users an accurate ETA. I went from “you will arrive at your destination at 904pm” to “you will arrive at your destination at 925pm” and it STILL didn’t have driver details! That’s why I ordered an Uber instead. I get it, Lyft you don’t have the driver saturation Uber has. But you can’t overpromise ETAs on your app when people have places to be. As an early devotee to Lyft vs Uber I’m just really disappointed and disgusted that they would charge me for this. Tonight will probably be the last time I ever try to use Lyft.

lildaddy1021 ,

Why can’t I communicate with an actual person or chat with someone for my issue

I’ve already had money taken out yesterday for a ride I requested and it was pending. After work around 5am I noticed I got charged again for the same ride. Then when I tried to find a way to communicate it or find customer service the options available were not helpful at all. I could not speak with anyone to help me solve my issue. I woke up to another notification that the same charge was declined because I locked my card; so they tried to charge me a third time. When I requested a Lyft for work it said I had to choose another method of payment. So I had to forcefully pay for that same ride a third time plus the ride I requested that day. As I get into my office I see that they again tried to charge me a fourth time. I’m really getting frustrated because it just seems like it’s going to keep charging me till I have no money left in my checking account and that is a major problem. On top of that there isn’t a customer service line for me to contact or even an option so I can live chat with someone to help me with my problem. Highly annoyed at the inconvenience because I’m sure I’m going to get charged again for that same ride on top of the ride I’m going to need tomorrow to get to work. Can I get some help please!!!!!!!! Or keep this one star rating and the loss off a customer and a potential civil suit against the company. Already have had multiple issues with said app and I’m over it.

App Privacy

The developer, Lyft, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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