The Expedia app is your all-in-one travel companion. Save big on hotels, find the perfect flight, discover things to do, and get helpful trip reminders right when you need them. Plus, you’ll earn double Expedia Rewards points every time you book through the app.
Why should you use it? It’s got everything you love about Expedia, including:
- Free cancellation on most hotels. Because flexibility matters.
- Over a million flights, hotels, rental cars, packages, attractions, and more
- Exclusive discounts and perks when you join the Expedia Rewards Program
- Huge savings when you bundle flights and hotels — up to $583*
- Car rentals in as little as 30 minutes
- Great deals on tours, shows, theme parks, and other attractions
- Easy reservations for airport shuttles and ground transportation
Plus, great mobile-only features:
- Up to 30% savings with mobile-exclusive hotel deals
- Double Expedia Rewards Points on every booking
- All your travel reservations all in one place
- Helpful alerts for flight delays, gate changes, and more
So whether you’re planning a culinary tour of Las Vegas, taking in a show in Chicago, or enjoying a romantic getaway to Paris, the Expedia app has everything you need to get you there in style. Plus, while you’re there, you’ll get helpful, real-time advice like directions to your hotel, flight status alerts, checkout times, and more.
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*$583 Savings based on all vacation package bookings with Flight + Hotel on Expedia.com from January through December 2017, as compared to price of the same components booked separately. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings not available on all packages. For Free Flight or 100% Off Flight deals, package savings is greater than or equal to the current cost of one component, when both are priced separately.
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We've updated our app to make it easier for you to get information about travel restrictions and change your plans accordingly.
Ratings and ReviewsSee All
App cancelled $3,000 reservation, no refund
I use Expedia pretty often, about once a month on average. I’m in a long-distance marriage because of my military deployment schedule. This month, my wife and I were finally going on our long overdue honeymoon (6 years), but the DoD has put out travel restrictions that would allow that to happen. So I went on the Expedia app to cancel/change my reservation. I managed to cancel my flights, but I didn’t cancel my hotel because there was no refund option or an option to change my reservation.
At that point I was okay with just canceling my flight and contacting Expedia to see what I could do about my hotel reservation. But as get off the app and am about to make the call to Expedia, I receive multiple emails regarding my cancellations. To my surprise, the hotel was also cancelled. This was a $3,000 resort in Aruba. I proceed to call customer service, and waited on hold for over an hour, then the call just dropped out of nowhere. Luckily, I went online earlier to schedule Expedia customer service to call me. When they did, I could hardly communicate with the agent because it seemed as if English was not their native language. The agent proceeded to transfer me to another person to help then they hung up on me.
I cannot afford another $3,000 for a vacation and now I cannot take my wife on the honeymoon I promised her. This will definitely be the last time I use Expedia or any of its sister companies.
Developer Response ,
I am so sorry to hear that your vacation was cancelled.
We’re working as fast as we can to update our site and app with options that allow you to manage your itinerary directly. We are also redeploying agents from other parts of the business in an effort to assist those who are calling in.
Our teams are working around the clock to process an unprecedented number of customer requests due to COVID-19. We know that many customers have been experiencing difficulties connecting directly with agents at our call centers at this time. We appreciate your patience as we work to meet demand.
Have had a lots of improvements! But....
I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
Never again, Expedia
I have used Expedia for YEARS. This has always been my go-to service for hotels, flights, and cars. I was supposed to go to Atlanta for work and happily booked my plane tickets through Expedia as I always did. With the COVID crisis and travel restrictions, my trip to Atlanta needed to be canceled. For some reason I wasn’t able to cancel my flight online, and was instructed to call customer service. I did, and received a recording that because my travel was not in the next 72h they could not help me, and to call back when I was within that window.
So I waited until Sunday, when I was finally in the 72h window. I was on hold for 3 hours, with no option for a call back, before being disconnected without speaking to anyone. I called back at 10pm Sunday night. I slept on and off, with my phone on speakerphone until I woke up at 5am, still on hold. I didn’t speak to a representative until 8am Monday morning- at that point I had been on hold for 10 HOURS. I explained the situation to the gentleman (named David) and asked that if we got disconnected to please call me back as I had been on hold all night. He confirmed my phone number and happily agreed. 1h and 15 minutes later, with absolutely no resolution, the call was disconnected. No. Call Back. 11h15m wasted. I called Delta, got an immediate response AND they refunded my ticket.
I WILL NEVER EVER EVER USE EXPEDIA FOR ANYTHING ELSE AS LONG AS I LIVE DUE TO HORRENDOUS CUSTOMER SERVICE. NEVER AGAIN.
- Expedia, Inc.
- 116.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- © Copyright 2012-2019 Expedia Group. All rights reserved.
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