UBS Access – secure login 4+

For e-banking & Mobile Banking

UBS AG

    • 4.6 • 514 Ratings
    • Free

Screenshots

Description

With the UBS Access App you can log in to E-Eanking and the Mobile Banking App easily and securely. The UBS Access App also allows you to confirm new payees and online purchases made using credit or prepaid card, and it informs you about security-related events.
1. Log in easily to Digital Banking
- E-Banking: Open the login page, scan the QR code with the Access App, enter your PIN or use biometrics and you’ll be immediately and securely logged in to E-Banking.
- Mobile Banking: Launch the Mobile Banking App and select “Access App” as the login method. Afterwards, you can easily and securely log in using a PIN or biometrics.
2. Approve online payments securely
- When you make online payments by credit or prepaid card, you will receive a push notification and can simply confirm the payment.
- The highest standards in security reduce the risk of fraud.
3. Confirm new payees
- Unblock the Access App with a PIN or using biometrics, check payees and approve payments.
4. Receive security messages
- Receive information concerning security-related events such as changes to your security settings or contact details.
Using the UBS Access App is this secure:
- A PIN of your choice protects the Access App – even if you lose your smartphone.
- The Access App always checks the security of your smartphone before you log in to Digital Banking.
- The security code for the login is calculated automatically and transferred directly to UBS. Data transmission is protected by multi-level security.
- The Access App is always up-to-date and offers optimum protection.
- Set up biometrics to log in more easily and to confirm new payees.
UBS Switzerland AG and other non-US affiliated companies of UBS Group AG only make the use of the UBS Access App (“App”) available to existing clients of UBS Switzerland AG and of other non-US affiliated companies of UBS Group AG. Other persons are not permitted to use the App. The App is not intended for US persons nor persons domiciled in Australia. The provision of the App for download in the Apple App Store does not constitute a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a client relationship between the person who downloads the App and UBS Switzerland AG or other non-US affiliated companies of UBS Group AG.
Requirements:
Banking relationship at UBS Switzerland AG, UBS Europe SE (Germany, Italy) or UBS AG (Hong Kong, Singapore) with Digital Banking contract: For activation, you will need a mobile number stored in Digital Banking for security messages. Enter this mobile number in the profile of your Mobile Banking App: Tap on your name and go to "Phone". You can also do this in E-Banking via your profile: In "My contact details" click on the pencil symbol and then "Phone numbers". Please enter your phone number without the initial 0 and modify the country code if you do not have a Swiss mobile number.
Banking relationship at UBS Europe SE (UK, France, Monaco or Luxembourg): For activation, you will need a saved mobile number. Please contact your client advisor to set this up.
Banking relationship at UBS Europe SE (Jersey) with a "Digital Banking" contract: For activation, you will need an Access Card with card reader or an Access Card Display.
The range of functions may differ depending on the country.
We hope you will enjoy using the UBS Access App. We look forward to receiving your feedback and your rating in the Apple App Store.

What’s New

Version 6.10.0

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 16 and above.

Ratings and Reviews

4.6 out of 5
514 Ratings

514 Ratings

LVijayar01 ,

Fantastic Banking App!

I have accounts in Japan, Australia, Hong Kong and the UK but this is the best app I’ve come up with so far. Congratulations UBS!

Now if you can completely retire the card reader and move into this app what the reader is rarely used for now it will border on the magnificent!

Developer Response ,

Thank you for your feedback!

gaucho2712 ,

Awful Applications and Costumer Service

The application often glitches and logs you out when it updates. If this happens on your only UBS Access enabled device then you have no way of signing in. This new login process requires that they send you a new pin via paper mail. If you try to contact costumer support to ask for help (because you need to make a payment on short notice) they will tell you there is nothing they can do to help you. As with most customer service in Switzerland they will charge you calling the help desk.

Developer Response ,

Hello. Thank you for your feedback and please excuse us for the inconvenience. Please note that this is a technical issue and not the usual procedure and that our team is already working to find a solution as quickly as possible 🛠️. In the meantime, please reactivate the Access app using an activation code. The problem should then be solved for you. If you still have an Access Card, you can also use that to log in. Should you still have any issues or questions, please contact us at sh-access-feedback@ubs.com 👷. Best, your UBS Team.

Solo 185 ,

Reliable and easy

A few versions ago, the function to confirm new payees (without using the authentication chip card and reader was added. No more need to bring them along.

App Privacy

The developer, UBS AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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