Umo Mobility 4+

All the stuff works. Planning stuff is kind of confusing tho. When I want to go to a bar and the bus is a 10 minute walk it doesn’t account for that walk. It only tells you how long until the bus comes, not when you should start walking. It would help if it told you when to leave your house/starting point rather than just how long till bus comes. Missed multiple busses because of that. Also I wish there was a way to quickly access the bus pass to scan so I’m not fiddling with my phone while the bus is waiting for me to scan. It should be a quick button to tap to access pass from wherever you may be on the app so you tap scan and then go back to the commute

Greetings - thank you for your feature request. We are always working to improve the Umo App, and we will take your request for taking walking time into consideration for trip planning for future Umo App development.

For ready access to your bus pass, you should be able to tap "Validation Code" from the main screen of the Umo App to access your boarding code.

Best regards -The Umo App Team

An overly complicated app. I want to find a LIVE schedule of the train line I use and can not find it. I’m not always interested in the train that’s coming in 3 minutes. Why can you simplify the app so that adults can use it. I don’t need multiple directions to get to my station walk, bike, etc). I just want a live reading of the next several trains. MAKE IT SIMPLE AND I need to see the next 2-4 trains in order to plan my getting to work. This pathetic app shows only the next train. So if the next train is in -0 minutes and I can’t make it, how am I suppose to plan for the following train? THE WORST APP EVER CREATED In response to the developer response: Passing the buck back. Nice. One of the worst apps has been made even worse by the pathetic response.. ————— Months later and still not working. Tells me the bus will leave at 1:50. At 1:51 it says it’ll leave at 2:10. And if one complains in SF, all UMO says is take it up with SFMUNI. Pathetic excuse for an app.

6/26
Still a pathetic joke. And stop blaming muni

Thank you for the feedback - we appreciate hearing from you, and will take them into consideration for making the Umo App easier to use.

For details on real-time bus information, or to provide feedback on bus schedules / arrivals (etc.), please contact your local transit agency at:
https://support.umomobility.com/hc/en-us/articles/1500001596982-Contact-Your-Local-Transit-Agency-

Thank you -The Umo App Team

I have missed every single bus due to inaccuracy of the stop location or time. The routes on the app have the correct routing but the times and specific bus stop locations are not accurate. There needs to be a tool to submit location changes to stops on the app because every time I either need to cross a busy intersection or chase the bus down because I end up in the wrong spot. Maybe I’m not a frequent enough rider to have some common sense but this wasn’t exactly accurate. Payment is easy though.

Hello. For details on real-time bus information -- or to provide feedback on bus schedules / arrivals (etc.) -- please contact your local transit agency at:
https://support.umomobility.com/hc/en-us/articles/1500001596982-Contact-Your-Local-Transit-Agency-

Thank you -The Umo App Team