
Umo Mobility 4+
Your travel companion
Delerrok Inc.
-
- Free
Screenshots
Description
Umo: Your travel companion.
Umo is your travel companion, an all-in-one transit app that lets riders at agencies that utilize Umo buy transit passes, get directions, use map navigation, find your bus schedules, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.
Download Umo and get started today!
* Simplified Home Screen – The App’s main screen (now accessible from the new ‘Home’ tab) simplifies rider navigation for quick, effortless access to all application features.
* Easier agency Location – We have replaced “metro areas” with a new agency selection experience to make it easier for riders to locate an agency near them that uses Umo. Agencies are now clearly listed and sorted by nearness to the rider, ensuring that riders select the correct, intended transit agency when they create an account and purchase fare products. Please note that not all transit agencies use Umo and only those that are available for selection in the App are supported at this time.
* Improved Payment Flexibility – Easily buy transit passes or add money to your wallet in the app. Enjoy the unified wallet, convenient payment methods and easy viewing of fare details across agencies. Riders can also now delete their payment method at any time under ‘View My Account’.
* Contactless Boarding – The updated version of the App now has quick access to the dynamic QR code used to board from the ‘Code’ tab as well as via ‘Show Code’ links strategically placed throughout the application for faster fare payment.
* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker or trip planning for those transit agencies that support this functionality.
* Trip Planning – Intuitive navigation for easy journey planning in the App.
* Enhanced Ride History – Riders now have access to more ride-history details, including month-by-month or an abbreviated history directly from the main menu for easy tracking and management.
* Accessibility – The updated Umo App is fully integrated with VoiceOver, providing an accessible and seamless navigation experience for
visually impaired riders.
* Favorites and Next Stop Alerts – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.
* Localization – Umo supports English, Spanish and French languages. Simply adjust your Settings to your preferred language.
What’s New
Version 6.2.1
Welcome aboard! We fixed an issue where where 'More Options' links were not appearing on the Home screen for agencies with configured links. These links are now visible again.
Ratings and Reviews
Another app, another waste
The transition to this app was a disaster. No information was sent to me. Accounts were not automatically transferred. Money was not transferred. This surprise meant I walked home. The UI is terrible. No user research or testing. As other reviews state, features have been removed or degraded. One thing that violates basic design principles is the “Ride” tab. If you tap on a pre-populated result, it gives you the schedule. If you tap the search and tap the same result in the autocomplete options list, you get a series of steps (like a maps app) to get you to that location. Tapping the same thing in the same place with the same heading should do the same thing. They do not. Hire real designers that can do user research. Hire real developers that can do a basic email verification flow that actually works the first time. I’m petitioning my councilman to get rid of this app as soon as possible. A real usability improvement would be something like the MTA. You tap to pay. No app. No account. Same rate capping. Adding money to a balance that is rate capped is the same as or worse than day/week/month passes. You either add the same amount as a pass, but you have to look it up instead of selecting a simple option, or you pay more than a pass up front and hope you use what’s left after the cap is hit. If you don’t, the money is stuck there.
Developer Response ,
Thank you for your feedback. We are always working to improve the app and will take your input into consideration for future development. Please provide additional feedback to your transit agency. https://support.umomobility.com/hc/articles/1500001596982 - The Umo Team
New update makes app way more difficult to use
I’m not one to review apps ever, especially poor reviews, but I have been so frustrated with this app ever since the new update. Before the update, tracking buses was far more accurate, which was so important to me as my bus stops do not have shelter from rain. (There was also a time when there was a visual of your bus moving on the map which was very helpful, please bring that back) Before, you could also click on the estimated time of arrival and see if there is an updated time and when that time was last updated on umo, which was also helpful. Another thing that frustrates me is that I almost always have to choose my location to my regular bus stop on my map because it doesn’t show my closest bus stop as an option, even though I have my location on. Before the update, when you type in your destination, the trip options would show you the different routes to take and if you have to transfer onto another bus. I have taken my regular bus route enough to know that I can transfer to a different bus to get closer to home, but it no longer shows that as an option on umo. The layout of the trip details is more confusing now than before too. Anyways, I really did think umo was so helpful in the beginning and even got a few friends to use it. Maybe it’s all just user error I don’t even know, but this is my (hopefully) constructive criticism. I hope this helps.
Developer Response ,
Thank you for your feedback. We are sorry you are not entirely satisfied with the app. We will continue to make improvements to the app and appreciate your input. - The Umo Team
Not a easy to use app
Glitches favorite locations. The app keeps showing me either 50 or 0 favorited stops. I’ve updated the app and tried logging out and back in/ changing locations but still doesn’t work
App Privacy
The developer, Delerrok Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Delerrok Inc.
- Size
- 55.8 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 Cubic Transportation Systems Inc. All Rights Reserved
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.