Umo Mobility 4+

Your travel companion

Delerrok Inc.

    • 1.8 • 100 Ratings
    • Free

Screenshots

Description

Tap and go with contactless payment, real-time train and bus tracker, multi-modal trip planner, and instant service alert.

Umo is your travel companion, an all-in-one transit app that lets you buy contactless transit passes with a tap, get directions, use map navigation, find your next bus or train schedule in real-time, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Easy Payment – Use your Umo Wallet to buy passes and add or reload cash balances.

* Contactless Boarding – Tap “Show Code” in your Umo Wallet to use a code for contactless trip validation.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker, train tracker or trip planning and guidance for both transit and other mobility providers, such as bike-share, car-share, micro-mobility, etc.

* Trip Planning – Get directions anywhere, at any time, and with your own preferences, such as arrival time, departure time, least transfers, less walking—and more.

* Accessibility – Every screen on the Umo app is optimized for VoiceOver and TalkBack technologies. Simply focus on an element (a button or a label), and VoiceOver / TalkBack reads the selected text aloud.

* Favorites – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.

* Localization – Umo supports over 40 languages. Simply adjust your Settings to your preferred language.

* Notifications – Umo lets you customize your explore, pay and go travel preferences. Receive instant service alerts via push notifications for transit-service changes, pass-expiration details, etc.

What’s New

Version 5.93.0

Thanks for riding with Umo! We've made a number of app improvements including continued performance and stability enhancements.



We also want to welcome WisGo (MCTS) riders!

Ratings and Reviews

1.8 out of 5
100 Ratings

100 Ratings

AbbAbbs99 ,

Needs to be improved

This app should have a GPS on the bus to see where the bus is since sometimes it is early or late. The schedule continues to grey out the time even if the bus hasn’t actually arrived. This is misleading as then passengers won’t know if they are late or early and cannot make proper accommodations afterwards. The only way I can see the live location of a bus is if I have directions on and am on the bus myself. Ridiculous. I already know where it is in that case! Other than that, app would probably be 3.5/5. I think the design could be improved to be more user friendly and efficient.

Developer Response ,

Thank you for the feedback. For details on real-time bus information, please contact your local transit agency at:

https://support.umomobility.com/hc/en-us/articles/1500001596982-Contact-Your-Local-Transit-Agency-

Thank you -The Umo App Team

bonz227 ,

Getting better…

I see a lot of complaints from one agency’s riders. They liked the old app better. Change is rough. And if ain’t broke don’t fix it… as for my experience being new to any app for ticketing, using Umo for the first time was confusing, but they seem to be making progress. Now that I’ve been using it for a while I like it. I wish the trip planning feature included the bus tracking (being able to see the bus in real-time feature) like transit app. Transit app is amazing. But they don’t have my tickets. I’d love to have transit app sell tickets to my local agency that is using Umo’s fareboxes.
Also sometimes the app doesn’t work when I board. Or takes the incorrect fare. The driver says “everything looks good” on their end, like the route sign is correct etc. but for some reason the app or reader takes more money or doesn’t like my pass…
Because I transfer a lot I like the trip planner. Just wish it was more like transit app. And because I rider regularly I like the convenience of the mobile tickets and the discounts!!

Developer Response ,

We appreciate your feedback, and we’ll take it into consideration.

If would like to provide us with any additional details, or feature requests, please let us know here:
https://support.umomobility.com/hc/en-us/requests/new

Thank you –The Umo App Team

jojoM103100 ,

Frustrating app

I am a student and this app is the most frustrating thing. First off to get free student passes its an extremely confusing process. My tuition pays for this yet I can barley use the benefits. Second off the app constantly logs me off and when I put in my phone number or log in information it doesn't work. So when I cant use my student pass and try to buy a pass it doesnt let me due to the fact I need to log in or use my number. And if by some miracle it does work, half the time it doesnt even let me buy a pass. One of the worst things was taking away showing our student IDs as a pass cause the app barley works. Not to mention if a phone dies you cant do anything.

Developer Response ,

Thank you for the feedback. Please contact your transit agency for assistance with your your pass, or for any further questions or comments:
https://support.umomobility.com/hc/en-us/articles/1500001596982-Contact-Your-Local-Transit-Agency-

App Privacy

The developer, Delerrok Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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