UMR | Health 4+
UMR makes health benefits easy
United HealthCare Services, Inc.
-
- Free
iPhone Screenshots
Description
With a single tap, you can look up in-network health care providers, view your member ID card, see how much you’ve paid toward your deductible, find out if there is a co-pay for your upcoming appointment, or view recent medical or dental claims. In-App features are based on your personal health care benefits plan.
What’s New
Version 2.6.0
We’ve been busy behind the scenes to provide our members with additional goodies to further enhance the UMR | Health mobile app.
This update includes new “Things To Do” functionality, in addition to various performance improvements and bug fixes…all to make your UMR | Health mobile app experience even better!
Ratings and Reviews
Insurance
I can’t say enough about the customer service. Every time I have questions about anything they always help me with it and help me understand it better. Great insurance too. Thank you.
The app is pretty useless
I have not yet been able to find a provider through the app (or mobile web page). I was able to chat with a representative on Monday who was able to help me determine if a provider I was looking at was in-network. Unfortunately, they were not able to see my young daughter. So I went back into the app to try to find a provider again, but I keep having the same issue. I figured I would give the chat a try again but I must have tried during peak times and I was in a queue. This wouldn’t bother me except for the fact that I went from being 4th in line, the 3rd, then 2nd, then 2nd again… and again… and again. I never advanced beyond that so I gave up. All I want is to view my providers!
Developer Response ,
We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. If you wish to provide greater detail of the issue you encountered, please email our UMR Digital Solutions team at umrdigitalsol@umr.com.
Poor development
Overall this app is poorly designed. Input fields should be defaulted to number fields (where appropriate) to minimize keystrokes for the user. Better yet, consider using sliders to calculate number of cups or number of miles, etc. additionally, there is no flexibility in tracking for challenges. If the challenge starts January 1, but you don’t come across the challenge until late February, you are obligated go back and enter data for the weeks that you missed. Can you imagine starting in June ?! You should be able to select the week you want and begin tracking.
App Privacy
The developer, United HealthCare Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- UNITED HEALTHCARE SERVICES, INC.
- Size
- 37 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © United HealthCare Services, Inc., 2022
- Price
- Free