iPhone Screenshots

Description

Verizon Call Filter takes the guesswork out of answering your phone, with features that screen incoming calls and block spam.

With Call Filter, you can:

• Detect spam calls with real-time alerts on your incoming call screen so you can avoid them.
• Easily set up filters to automatically block spammers based on their risk level.
• Report an unwanted number as spam to help continue improving our algorithm.
• Block calls from phone numbers similar to your own or from a specific NPA-NXX
• Upgrade to Call Filter Plus for added security, with features that let you put a name to unknown numbers, make your own personal block-list and assess the risk level of incoming calls in real-time.


Put an end to mystery calls, and start answering with confidence with the Verizon Call Filter App.


*Eligible customers get a 10-day trial for Call Filter Plus. At the end of the trial, customers can choose to subscribe to Call Filter Plus at $2.99 per month, per line. If no action is taken, customers will be auto-enrolled in the free version of Call Filter. Accounts with 3 or more eligible lines can subscribe to Call Filter Plus (Multi-line) for $7.99/mo by logging in to My Verizon. If you choose to enroll in Call Filter or Call Filter Plus via the app, the spam filter will be automatically set to block high-risk spam callers, but you can change your block settings at any time. Data charges apply.


*Please reference https://www.vzw.com/support/how-to-use-call-filter/ and https://www.vzw.com/support/call-filter-faqs/ for step-by-step instructions on how to use the app and answers to frequently asked questions. For additional details on Call Filter and Call Filter Plus, please see https://www.verizonwireless.com/solutions-and-services/call-filter/.

What’s New

Version 3.8

Bug Fixes.

Ratings and Reviews

4.3 out of 5
35.3K Ratings

35.3K Ratings

spclark123 ,

My Experience

I downloaded the Call Filter app and used the free plan it provides but Verizon can choose to automatically sign you up for the Plus version and charge you $2.99 a month. I didn’t realize this until I noticed my bill was getting a few dollars higher and higher each month and I hadn’t ordered or purchased anything so I done some digging on My Verizon App and I found what the charges were and that Verizon could enroll you in it themselves without even verifying or confirming it with you before hand and was VERY upset!! I then figured out how to take off the Call Filter Plus from my bill and did so but more then likely will not get my 2.99 back for each month they charged without my permission, unfortunately. And it being Easter Sunday, plus with Covid-19 accommodations I can not get in touch with anyone from Verizon about getting a refund if possible until 7am tomorrow morning Monday, April 12th 2020. So my advice would be to not download this app at all unless you want the “Plus” Version because they will automatically sign you up for it anyways and you won’t know until you realize you bill is increasing monthly without any changes you have made yourself.

NaniC1211 ,

Can’t see who’s auto blocked!

I was paying for the premium call filter and it was working just fine. I did get a few calls slip through but that is to be expected with spoof callers as well as I found it annoying that they could still leave voicemails but overall I was happy. That was until today. We just recently experienced an earthquake and I tried to call my sister and boyfriend and I got a Verizon error message. I was confused and thought maybe something happened and my bill didn’t get paid so I check, nope, I was fine. I tried calling my mom and dad and that worked which was even more confusing. Finally after troubleshooting I went to the app and removed the blocking feature and I was able to make a call. The annoying thing about is I let the app auto block for me so nothing showed up on my block list but when I turned off I could call. So annoying! The app should have shown me what numbers were being auto blocked so if there was a mistake I could fix it but it didn’t. I don’t know if it’s because I’m an iPhone user or what but that was annoying and alarming considering what just happened.

AMidnightSoul ,

Randomly starts blocking all calls!

The app quit working and started blocking all calls. There’s no way to see this is happening because it doesn’t tell you when it’s blocked calls and the calls don’t show up in recent cal history. I only figured it out after someone called my home phone to ask why I didn’t answer my iPhone. At that point, after troubleshooting, I realized I wasn’t receiving any calls at all on my iPhone, but to the person calling, it rings like normal and then goes to voicemail. In troubleshooting that issue, I tried to turn off spam filtering and it wouldn’t turn off. That allowed me to realize it’s probably what was causing the issue so I uninstalled it and bingo. I started receiving calls again.

I reinstalled it a few days later and it worked for about a week before it started blocking all calls again! I’ve uninstalled it for good now.

In addition, you can’t block #’s with the app. Verizon requires you to pay a monthly fee to block more than a small amount of #’s (I think it’s 10). It’s unethical to charge consumers to stop unwanted calls because it shows you have no incentive to help fix the issue of spam calls since you’re using them to make money. How long before Verizon starts helping spammers so the problem becomes some bad all Verizon customers are forced to sign up for their blocking service?

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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