Verizon Cloud 4+

Verizon Wireless

    • Free



Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your content handy on your mobile devices and access it when you need it from your smartphone/tablet and computer.*

The Verizon Cloud app lets you:

- Enjoy unlimited storage across unlimited compatible devices (with our Unlimited plan).*
- Share your content easily with family and friends using your favorite apps.
- Share personal storage with up to 5 users on compatible devices (with our unlimited or 2TB plan).
- Organize and find your photos by labeling friends and family using Tag and Search.
- View and interact with photos/videos on a geographical map with Locations.
- Order prints and gifts displaying your favorite photos.
- Share your content freely across compatible devices, regardless of which operating system they use.
- Safeguard sensitive content with a PIN-protected private folder.
- Cast to your TV, so you can share your pictures, videos and music on the big screen.
- Create movies and customize photos with filters and fun stickers to share.
- Relive your memories with weekly photo and video Flashbacks and Stories.
- Back up the original sizes of your photos and videos (with no degradation in quality) and sync your contacts.

Download Verizon Cloud today and make the most of your digital memories.

Available Plan options: 600GB (single user), Unlimited Individual (single user) and Unlimited Group (up to 5 users). Sign up today and your first 30 days are on us.**

*Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Backup varies by operating platform. See for service limitations. To view complete Terms and Conditions go to

** First 30 days free for new Cloud customers. Thereafter, you will be charged $13.99/mo. for Unlimited Individual, $19.99/mo. for Verizon Cloud Unlimited Group, or $5.99/mo. for 600 GB, respectively, unless you cancel before the promo period ends. Cancel anytime through the Verizon Cloud app or My Verizon.

What’s New

Version 24.4.14

-Improved performance and bug fixes

Ratings and Reviews

4.6 out of 5
140.2K Ratings

140.2K Ratings

rjensen31 ,

Verizon Cloud App

I pay for this service and I have had it for years and to this day I still can’t get my IPhone 8+ to back up with this app, it used to sit there and act like it was backing up my phone and you would have to keep the app open and not let your screen go black and I tried this so many times for hours and hours I even let it try and back up for a whole day, during this process you can’t use your phone at all or it will have to start the process all over again but after letting it back up for a whole day it never finished and when I gave up and checked on how much it was able to actually back up I was completely blown away that after 12 hours of me dedicating my phone to nothing but backing up my phone it accomplished absolutely nothing!!! Not a single file was ever added to my cloud all the stuff that I have in my cloud was from 3 or 4 phones ago so I have basically been pay for this service for years thinking that it was working this whole time when it never worked at all or at least not in years. Now all it does is crash every time you try and open it so it can’t even pretend to back up your phone now. I really hope that Verizon can fix this issue I know I can’t be the only one with this problem. Until this issue is fix I wouldn’t recommend using or purchasing any storage from this app!!!

Developer Response ,

We always try to ensure the experience is seamless but sometimes we miss it by a little. Please send us an email at with the issue and your mobile number so that we can help resolve it as soon as possible.

*l*64 ,


I had been with Verizon for twenty years, I had a life change and had to change services but thought All of my 3700 photos were “Safe” in the cloud plus I was paying for it. What I Didn’t Know was that they would Erase All of them after 30 days! I was told they held onto them for Six Months. You Know people don’t read the fine print and I am technically challenged. I was crushed as I was making gifts for my children and grandchildren that specifically involved these precious photos and No, I didn’t have them backed up anywhere else because I went specifically through Verizon up until that point, and my S6 did not have a SD port. I am now back with Verizon but extremely disappointed they don’t have a better system in place with information if you leave for periods of time. I will never trust them or the people who give different information again

Developer Response ,

We always try to ensure the experience is seamless but sometimes we miss it by a little. Please send us an email at with the subject "iOS App Store" along with the issue and your mobile number so that we can help resolve it as soon as possible.

KerryOK5 ,

The worst ever!!!!! 😡

UPDATE: 2 week’s later, it still keeps saying that it’s backed up, but activate the app to finish. When I go into the app it does the jumping around - 3 minutes, 25 minutes, 17 minutes, 74 minutes! Got a note from the developers asking what device I’m using - what do you think Genius? I’m in the iPhone App Store, hmm? Could it be a Google Pixel I’m working with? I give up. Verizon has lost all their former glory. Used to be they were the best customer service And the best cell service around, but they got a fat head, they are now worse than circa 2005 AT&T! Can’t wait till this contract expires and I might go before that anyway.
After 4 hours during which it kept saying 4 minutes left, and counting down to 1 min. Only to bounce back to 4 then 21, then back down, and then it said 43 minutes!!! What the?!? I finally had to cancel because I need to do other things. Why does it take so long? Why after 4 hours is it still not backed up?!? It’s less than 3 gigs for Pete’s sake! And why does it take half an hour to estimate the time it will take to only say like 4 minutes and then take another 4 HOURS to still not finish? Plus it seems to stop unless you keep your phone “awake”. This is the worst. It’s torture.
Plus you can’t set it to back up, you have to do it manually! Was it written back in 1980 for a desktop and not really updated?

Developer Response ,

Hi, We're sorry that your cloud app is experiencing some problems. Please email us at with more information about your account and device so we may assist you further if you are still experiencing issues!

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Sensitive Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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