Vi App – Recharge, Cricket Packs, OTT & SIM Services
The Vi App (Vodafone Idea) is your all-in-one app for mobile recharge, bill payments, data packs, eSIM and entertainment. Manage prepaid or postpaid connections easily with fast, secure, and seamless access to all services.
Recharge, track usage, pay bills, set caller tunes, and enjoy OTT entertainment—all in one place.
Prepaid & Postpaid Management
• Quick Recharge – Unlimited plans, data packs & roaming
• Postpaid Bills – Track usage & pay instantly
• Vi Max Plans – Unlimited calls, SMS, night data & OTT
• Recharge for Others – Easy recharges for friends & family
T20 Cricket Offers for Vi Users
Vi is the Official Communications Partner of Chennai Super Kings (CSK).
Join Vi 5G Fanfest on the app & at select stores – answer cricket trivia, play interactive games and win exciting rewards.
• Match tickets & in-stadium experiences
• Meet CSK players
• Signed merchandise & assured rewards
• Discount vouchers on top brands
Assured rewards for users who upgrade / join Vi on the given postpaid plans: Vi Max 551, 751, REDX & Family plans OR who buy a new Vi Prepaid sim
Entertainment & Caller Tunes
• Vi Movies & TV – Movies, shows & live TV
• Vi Games – Play & win rewards
• Caller Tunes – Set songs & name tunes
SIM Services & Roaming
• Buy new SIM or eSIM with home delivery
• Port to Vi & track MNP status
• International roaming packs
Utilities & Payments
• Pay electricity, water, LPG & more
• FASTag recharge
• Secure payments via UPI, cards & wallets
• Cashback & exclusive offers
24x7 Support
• Vi Care support
• Vic chatbot assistance
Download the Vi App for easy recharge, cricket offers, OTT entertainment & seamless connectivity.
Terms of Use: Apple Standard EULA https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
I am not sure why corporates don’t want to add a field for negative star rankings. Anyways, as mentioned I am ranking them -10(minus 10) as the app is crappiest and unreliable. The only feature that works fine is accepting payments, so basically they only want our money.Persistently slow, unresponsive, useless, even the voice network isn’t consistent in the area where I live, totally unimaginable, as we are and the rest of world is upgrading to 5G. I already bought a Relinace Jio Sim today and will be using Vodafone number and Jio number simultaneously, so by the end of this month I can switch Vodafone number OFF forever.
Developer Response
Hi Neha!! We are extremely sorry for the inconvenience. We have been upgrading the app to make it more responsive and in the process your feedback is surely going to improve it further. We request you to please update the app to the latest version and then start using. Further, you can also write to us on care.mva@vodafoneidea.com and will get back to you asap. Thank you!!
Open trap - biggest cheaters plus Waste network with worst app
PVinodkumar
Pls ppl avoid vi if u r taken it then pls port your number if u want to save the number. When you raise a complaint and vi customer service people will close the complaint automatically without your concern. App is waste u can’t reach customer care number but this app will send u plenty of messages in day to update your Alternate number, email ID and etc. mental harassment. pls avoid using Vi app or service but vi service can get worlds worst medal.Vi service provider is a big trap. as you take a year plan n pay the money. Then ur real problems start . without intimation they will stop your service n say that trai has given a request where trai has no rights to stop the services after that service ppl will say your number is used in Anti social element so we can’t reactivate it but u can buy the same number after 15 days. U paid one year plans that loss more over u can buy your number after 15days does the bonus on loss. Cheap tricks pls avoid vi
Developer Response
Hi, we sincerely apologize for the inconvenience caused to you and are eager to take a further look. Request you to please share details of your concern with your Vi number at customercare@vodafoneidea.com. We will connect with you as soon as possible - Team Vi
Staff follows through regularly, but technical support stinks
Sam-7779
I have been using My Vodafone app and it used to work well. For the last few weeks, the app does not show the data (such as how much data I have used and how much is left, how many SMS messages I used and how many are left, etc). I called customer support and they are easily reachable and took the details. They asked me to send the screenshot and I sent it. Everyday morning and evening I get a call to check whether the problem is fixed or to tell me that in 24 hrs it would be fixed. I was impressed at their follow up. Finally they fixed the problem 2 days back and I was happy. However, the fix is short-lived and again it starts showing blank data screen. I think Vodafone technology needs upgrade and technical staff needs training. Disappointing that they could not fix this simple problem properly.
Developer Response
Hi, this certainly sounds frustrating, apologies! We want to take a closer look into this for you. Please fill in the details at https://discover.vodafone.in/customer-feedback-form and we will get in touch. Thanks!
Call issues
RAK lucky
Hello vodafone, i understand this is a review section and deserves to have better reviews but kindly help me with the call issues many along with me are facing due to the signal... which is causing my voice not able to be heard to the caller also ehen im calling to any of my relatives. No voice No rectificationAlso after visiting the vodafone office they have no reach to the team who can rectify it. Iam humbly thankful and want this service more ahead in future but your assistance is highly needed as iam facing this since more than a month Now. Im sure your time is valuable but your service is also valuable for me. Iam waiting for your responce as iam sending this query from Hyderabad. * my app is updated
Developer Response
Hi! We regret the inconvenience caused. Please email us your concerns with your Vi number at Viapp.care@vodafoneidea.com. We will get back to you shortly - Team Vi
• Postpaid Family Plan secondary members can now buy OTT & other add-on packs directly from App
• Faster, smarter network troubleshooting in help section to solve network / data speed related issues
Bug fixes and performance enhancements
Version 10.27.0
The developer, Vodafone Idea Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contacts
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More