iPhone Screenshots

Description

WATI is a Product of Clare.AI Limited and we're official business partners of WhatsApp Business APIs. Our Product WATI helps customers run their support on WhatsApp.

Do you want to support your customers on WA Chat? Yes, we have a ‘WhatsApp for Business’ app for that. But, what if you want to allow multiple agents to reply to your customers.
Try the WATI app to support your customers on WhatsApp. You can run your Contact Center on WhatsApp with easy to use Official WA Business APIs.

WHY USE WATI?
WATI is WhatsApp’s Official Partner for Business APIs

With WATI, you can -
Create and manage your WhatsApp business account
Link with the official WhatsApp Business API
Manage customer messages in a unified inbox
Provide a collaboration platform for your team
Monitor performance and produce data-driven insights
With the WATI Customer Support Agent app, you can allow your agents to reply to customers on the go and provide them a seamless customer experience. WATI is a great app to provide customer support on WhatsApp.

WATI APP FEATURES
Here are some amazing WATI app features that let you run your customer support on WhatsApp:
Simple Interface with least training requirement
Support for multiple customer support agents
Set your schedule and availability hours
Get instant notifications on new chats and on replies
Set notification preferences for every agent
Quick reply using templates
WhatsApp is changing the way businesses can support customers and WATI is playing a vital role in helping businesses support their customers on the channel that they use already. WhatsApp Web only allows one agent to use the platform, but with WATI, you can support your customers with any number of agents.

GET STARTED WITH WATI
If you need an official WhatsApp Business Partner to help you set up your customer setup, look no further.
Visit our website now - https://www.wati.io/

SUPPORT US
If you have any questions on the app or the platform, we’re more than happy to support you. If you like our app, please support us by rating us on the app store.

WATI is created by Clare.AI, the digital assistant start-up and online tool merging artificial intelligence and machine learning with proprietary natural language processing technology. It designs and deploys award-winning customer communication solutions for clients that include Fortune 500 and multinational enterprises.

Note: WATI is WhatsApp’s Official Partner for WhatsApp for Business APIs

What’s New

Version 2.0.0

-WATI Mobile Enhancement
Support to send multiple media in Quick Reply.
Add Source info in the sign up spreadsheet.

-WATI Bug fixes
Issues about sharing audio record.
Chat list does not auto refresh to show new chat after assigned team.
System go to send file page after choose one operator to assign the chat.
Cannot select live photo in device with IOS version 15.1.
Multiple video shows preview the same while uploading but shows correctly after done.
Cannot send some videos in IOS device which is updated to IOS version 15.1.
Implemented the security.

App Privacy

The developer, Clare.AI limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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