WayToPark 4+

The idea is incredible to be able to extend time when you’re not at the parking location. But, it doesn’t work. You have to wait until your time is up and load it before you get a ticket. Very flawed. Also, you aren’t able to load more than 3 hours. Ridiculous. To me, there’s no benefit for a company to limit parking time, as long as that person is paying for it.

Changed phones and for some reason the password did not save. I pushed “reset password” and it said an email would be sent. It was sent AN HOUR later. I had given up checking for the email after 20 minutes and moved to different parking. I opened the email when I found it later that night and pressed reset password only to be told the email had timed out!!! 🙄 I’ve now been in an email thread with their tech support which is a completely different company “Flowbird Mobil Support” and the first request was what my email was... even though I had just emailed them... THROUGH MY EMAIL! 🤦🏻‍♀️ It’s an APP! Tech is everything!!! How can you outsource that?!

I like the convenience of this app but in no way is there support helpful. I called the phone number to get my money back on a parking spot that I accidentally did 24 hours for instead of 10 minutes nobody has contacted me back and their email is non-responsive super upset that I had to spend $24 because the phone app didn’t load with the correct time- yes I fixed it but went back when submitted. The email and phone number on their site doesn’t work either.