Flowbird parking 4+

Easy & seems safe

I didn’t love when my favorite park started implementing paid parking. Then I would have to pay via text or this new app. Another app? Ugh. But I loved this park so much and I reluctantly began using it. I like how easy it is to use and I like that I can set the time reminder. I like that our parking allows the first 30 min free, and that is easy to do with the app. I like that it keeps my settings and I don’t have to do a lot to just hop on, chose my location (easy enough) and start my time.
It seems safe (personal info kept private, I mean) and I haven’t gotten emails and texts, so I like that it doesn’t intrude on my life in other ways.
I do love this park and I don’t mind supporting it, so I’m glad they chose an app that seems to do a great job and make it easy to use.

Not as good as other apps

Our city was using woosh and it was worth the surcharge. Flowbird needs some help. It’s difficult to input your vehicles. If you have multiple vehicles it’s almost impossible to choose how to park. Every parking transaction wants to use my truck as it’s the default. I Choose a different vehicle and complete the transaction but get a receipt for my truck? I try again to choose my Harley and again it gives me a receipt for my truck? Also several attempts to park resulted in a system “error “ when the error was that our city was not charging for parking after a certain time frame?

Developer Response ,

Thank you for your feedback. We do apologize for the troubles. On the "Park Here" screen the default plates appears in the right hand upper corner. If you wish to select a different plate you must simply click on the plate. Now you can select the plate you wish to use. In the future you may click on My Account, click on Contact Us and Click on Email Us or Call Support. One of our customer support agents will be happy to assist you . You may certainly email us at us-mobileapp-support@flowbird.group for further questions.

Need to Offer Refunds//Ability to Edit Current Sessions

I’ve used this service on and off for a few years. Unfortunately, yesterday I made the very human mistake of starting a parking session with the wrong vehicle selected (I accidentally selected my partner’s vehicle and not the one I was driving).Thankfully, I immediately noticed. It was disappointing to see that I could not edit the session to change the vehicle. I called customer service to see if they could cancel the session and submit a refund, so I could then start a new session with the correct vehicle. While the rep was polite, she reported that there is no way to give a refund.

I took the chance on getting a parking ticket since I’d rather give parking enforcement my money than Flowbird. accidents happen - how hard is it to add a feature to edit the license plate number after you’ve started your session.