Hanwha Techwin Inc.’s Wisenet SmartCam app is linked to our Smart Home Camera, enabling easy home monitoring, at anytime and from wherever you are.
Using the Wisenet SmartCam app, you can register your camera conveniently and access a range of functions. The camera detects movement and noises in your home, and notifies you through the app to enable the appropriate responses. This app will protect your valuables.
In addition to monitoring your home, the Wisenet SmartCam app and our SmartCam can be used to keep an eye on children, pets or stores.
◎ This app is optimized for iOS 9 or higher.
◎ Applicable model:
- SNH-V6431BN, SNH-V6410PN , SmartCam A1, SNH-C6417BN, SNH-V6435DN, SNH-P6415BN, SNH-P6416BN, SNH-V6414BN, SNH-C6417BN, SNH-V6431BN
◎ Main functions
- Remote monitoring
- Receive event alarms
- Two-way audio communication
- Play event videos
- Save event videos
◎ This application uses FFmpeg, which is equivalent to LGPL v2.1
Bug fixes and Stability improvements
Ratings and Reviews
Buggy with recent major failure to pick up motions
The system is generally slow. I thought the new app is easier to check all recordings as both audio and video ones are listed on one screen.
It is buggy though - not an improvement from the old app.
One, it will sometimes be disconnected from the camera, which usually takes getting out of it before attempting to get in again.
Two, sometimes, the camera is not accessible at all. I’d have to unplug and replug the camera for it to reset. This can be a major frustration for the ones that are many miles away and was hoping this system would provide a way to monitor, say, their senior parents.
Three, I just realized the serious failure of this system in picking up motion. On two occasions last night, the motion-activated lights that I separately set up went on. However, the system shows no motion in its list of recordings at all. So, users beware - no recorded motion doesn’t mean no motion at all. I consider this a major failure. This can be a major problem for those that use this system for security reasons.
By the way, since I still have the old app on my phone, I went and checked it. It failed to pick up the-above-mentioned motions as well.
Samsung has to step up on their game to fix these problems.
I don’t get the low reviews. Advice for Samsung
Attention Samsung - maybe each camera should have its own app. Instead of having one app that supports multiple cams. The app would be the same because t just different name to accommodate each model. Cause this low rating must be coming from other cams and not the one I’m using. I’ve used many cams and this one is superior. I’ve had foscam, Amaryllo, iSmartAlarm,insteon. I’m using the $200 pan & tilt SNH-V6410PN. I have cox cable internet 15mb speeds. I have the cameras in the same room as my router. And I have extenders at my house for WiFi dead spots thus I could move these cams anywhere in the house. These cameras are great and seems so under rated. The price is not high or low considering other manufacturers prices.
I have 7 cameras, both outdoor and indoor, in houses in two different countries and this system works generally well. Ability to download video recently added works well, quality is excellent. My major complaints are 1. that there is no ability to reboot a camera using the app (once in a while I need to unplug and reply manually, but this is rare)and 2. The streaming is very slow specifically on T-mobile cellular networks. Fine on WiFi. After some troubleshooting, it turns out that the ports used by the app for streaming are specifically blocked by T-Mobile. Speaking to them they admit this and say it is a security issue and say to switch to AT&T. I set up a VPN into my home router and that completely fixed the problem. Now it streams fine over cellular.
- Hanwha Techwin Company Limited
- 98 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, German, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- © Hanwha Techwin Inc.
With Family Sharing set up, up to six family members can use this app.