iPOLiS mobile 4+

Hanwha Vision Co., Ltd

    • 1.8 • 214 Ratings
    • Free



iPOLiS mobile is a free application designed specifically for Hanwha Techwin's security network products.
iPOLiS mobile app lets you view the live video and control pan/tilt/zoom functions, search & playback anywhere with your smartphone
if you are using Hanwha Techwin's security system.
◎ Supported models will be updated continuously.
◎ iPOLiS mobile supports iOS ver. 8.0.X and up.
◎ This application has been tested for the listed devices
- Apple iPhone 5 (iOS v8.4.1) model
- Apple iPhone 6 (iOS v8.0.2) model
- Apple iPhone 6S (iOS v9.3) model
- Apple iPad air (iOS v9.2) model
◎ Current compatibilty with our surveillance models: See our manual inside application
(Setup -> menulal Tab) 
◎ Recommended profile information for optimal live video monitoring   
- If using MJPEG : 320x240, 5fps, Normal(10) 
- If using H.264 : 320x240, 10fps, Normal(10) 
* Videos of more than 2M pixels are not supported.
◎ Recommended settings for Network Camera
  - Wi-Fi Environment: 8fps @ 320x240 
  - 3G Environment: 4fps @ 320x240
◎ Recommended Settings for DVR
- Wi-Fi Environment: 320x240, Quality (low) 
- 3G Environment: 320x240, Quality (low) 
*  bandwidth : higher than 800Kbps
◎ Features 
- Live streaming video with PTZ control 
- Supported format : H.265/H.264, MJPEG 
- Video Image Flip/Mirror, Video Image Capture
- Calendar Search/Playback/Bookmark functions
- Provide the profile selection(NWC) and shows profile status 
- Password function for security 
  - Register up to 1,000 number of devices
- Digital Zoom
  - Show the status of a network as a color
- Quick & easy access of mobile environment & Wi-Fi networks. 
- Compatible with "Dynamic domain naming service"(DDNS) 
- Multi-Language
◎ The entire items are not supported in every device. Some items are not supported in certain devices.

◎ If installing version 2.0, the list of products with the old version 1.0 should be registered again as new.

◎ This application uses FFmpeg and SDL under LGPL v2.1
◎ The device can limit the number of users depending on network traffic status.

What’s New

Version 2.8.4

This app has been updated by Apple to display the Apple Watch app icon.

- Bugs Fix
- Digital Zoom Function (PTZ Models)

Ratings and Reviews

1.8 out of 5
214 Ratings

214 Ratings

EvildeadCW ,

App is not user friendly or very useful

I can’t speak to the error messages people get as my AV people installed this system.
I can however speak to how barely useful the app is.
I can view all cameras live fine. If there is a situation where I need to watch playback it becomes a bit difficult. It only allows for one hour of playback at a time. If you know the time of the event that’s fine. But if you’re working with a three hour window of time it’s painful to use. Once you dial up the one hour of footage you can’t scrub though at all. You’re best option is to set it to 8x and just watch the whole hour until you see what you’re looking for and then have to figure out how to get back to that moment to watch in real time. If you want to put footage on a drive , for the police for example, you have to either get someone to come out and do it for you or you have to figure out how to offload it yourself. There’s no easy save and email option in the app.
If you’ve ever used Nest cameras you’ll know what I mean.
It’s as if someone decided to make a camera app with a store bought program and just put it out without actual testing it for use.
Good luck everyone.

allan12allan ,

Terrible! Hard install. Never works!!

I just installed the Samsung camera system and it requires you to install this software for remote viewing. It requires my IT computer specialist to get this properly installed. After this hurdle, the other reviewers are correct as you can rarely view your cameras. Over 80% of the time it states connection is lost, or some other error!!! The most worthless thing ever created by such a large company like Samsung. My computer IT person said Samsung is technologies for web viewing from the 1990's. By the way, I also have a system by Swan that I purchased at Sams Club and that system was PLUG AND PLAY. Very few network errors while viewing. I installed the Swan system by myself in less than 10 minutes. I may just THROW AWAY the entire Samsung system. My goodness. I would have never guessed this... I never leave reviews, but other buyers should know.

Keya Dash ,

Never works

The app always gives error messages rather than the camera view. You need to try several times to get video. The app is also not updated for the newer iPhone screens, it's still the size of iPhone 6/7--Not even 7+. The touch on the app is highly unresponsive. You have to click into a camera many times with your fingers to register. The app itself is built in a very Spartan, rudimentary way, yet still manages not to work properly. This is probably the worst app I have on my entire phone. We are only talking about the app. Don't even get me started on setting up the cameras and making the system accessible outside your home to use this app outside.

Everything in the app is overly-complicated in setup but woefully inadequate during use. I am soon upgrading to a HomeKit-compatible system like Logitec Circle 2 WIRED.

App Privacy

The developer, Hanwha Vision Co., Ltd, has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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