Yelp for Business App 12+

Respond to reviews & leads

Yelp

    • Free

iPhone Screenshots

Description

Millions of people turn to Yelp every day to make spending decisions. Yelp provides a free suite of tools to showcase your business and connect you to the Yelp community. The Yelp for Business Owners app allows you to view important business analytics and connect with customers, including those who have written reviews for your business. This app puts the power of Yelp’s tools right in your pocket!

NOTE: This app is for business owners to manage their Yelp business pages. If you’re looking for the Yelp app that will help you discover great local businesses, go to https://itunes.apple.com/us/app/yelp/id284910350

Use Yelp for Business Owners to:
• Track visitor engagement and customer leads from your Yelp Business Page.
• Respond to reviews with a private message or public comment.
• Respond to customer inquiries and messages.
• Upload and manage photos for your business.
• View reports on ad clicks from Yelp users (advertisers only)
• Report reviews and messages.

To get started, download the app and sign in with your business user credentials. If you haven’t yet claimed your business on Yelp, go to biz.yelp.com, and follow the steps to find your business and create your business user account.

What’s New

Version 22.26.1

Bug fixes and various improvements.

Ratings and Reviews

3.9 out of 5
6.9K Ratings

6.9K Ratings

frozenfiddlerose ,

Many shortcomings but the only option

I have 16 five star reviews, but only 6 that show and 10 are stuck in unrecommended, some of them for over a year now. I’m a small business that works hard for these reviews and it’s incredibly frustrating to not be able to showcase these reviews to potential clients. Yelp is also frustrating in that it lumps Musical Instruments and Teachers into the same category despite them being two completely unrelated careers, I’m a violinist/teacher yet get bombarded with so many requests for guitar lessons, piano tunings and other unrelated requests, yet have to waste so much time replying or else my messages response rate goes down and is negatively impacted. I’ve also blacklisted and tried to block any tags and association with mariachi, yet the majority of my messages are requesting mariachi. It’s a huge waste of time replying to all of these unrelated messages at the fear my message response rate will be negatively impacted. Yelp has a lot of improvements to make and I’m overall very dissatisfied, yet don’t have much better options for advertising as a small business and am just having to make do.

bloodface9476 ,

Not Worth The Time Or Money.

I’ve honestly only had my page active for Yelp for only a week. 7 days that’s it. In those 7 days, I have gotten someone claiming that I worked on their house which I did not do, numerous scam calls trying to get my information and get me to transfer to Google, and when I asked on average how many jobs would I receive, I was told a minimum of 10. No one has messaged me for a job. And now I am in a situation where scammers are calling and texting my phone non-stop and I have an over $150 charge that I am going to reluctantly have to pay. Very disappointed and dissatisfied. As a small business owner and a family man I deserve better than this.
UPDATE: So to even get your business name off of Yelp, you have to shut down your business and delete all other social media of your business. Pretty much if you cancel on Yelp, Yelp goes out of there way to make it near impossible to have a web presence afterwards. Why? How is that even a legal business practice? Got it cancelled. Was told that would be charged on the 1st for the week however it’s in 2 separate billing cycles?? So I’m getting charged 5 days in one and 2 days in another. Only to figure out that I got charged today! It is the 23rd! All in all I’m happy I got out of this financial death trap! Also I AM NOT GOING TO GOOGLE ADS. This way other users will know this review is coming from a an actual person, who dealt with firsthand experience.

simsnut ,

High Hopes !

I’m taking yelp out for a test run to see exactly what it is it’s all about. After going with the nurse said other companies that use leads and customer service as their expertise to bring you more work more opportunity and more people to you through via Internet and paying through the nose for leads that 1 million other people get to first that may not even get looked at by me or have already been accomplished and them not doing their part by clicking hired somebody. We’ve all been there if we use apps like this. So far very happy with the YELP and have only been using them for a week as of November 13 but I spoke with customer service about a few things that I had on my mind and they were excellent with the help and it looks like the system that I’ve got in place will tell you just how your doing. I love how they have a budget to set up and they don’t call you and bother you with all these promises to give you. It looks like everything that sit out there mathematically they will show you through graphs or other means to keep you informed at what it is exactly that your business is doing. So far so good thank you yelp

App Privacy

The developer, Yelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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