Your Mortgage Online 4+

This was the easiest app I ever used to make any payment.

My one issue is I cannot get this to doenload on my computer. I have called at least 6 times for tech support and still unable to to use the spp on my pc.

I got this in a few minutes on my phone and no problems.

Overall it isn’t a horrible app for paying your mortgage but it needs some work:
• The annoying “Enroll in paperless billing” message is too tall for some iPhone models (8+) so the “skip” option is hidden too far below the “Enroll” button making it difficult to bypass on some phone models.
• when making a payment, you can’t schedule it out more than about one week/five business days. This is a huge issue if you’re trying to schedule it at least x days before end of month but also the day after you get paid. You basically need to remember to schedule it during a five day window before the desired date.
• Sometimes a payment won’t reflect as paid or as processing if you check it the morning of the scheduled payment date. This led me to think I had not scheduled a payment for that month. I ended up scheduling another payment for the next day and the app was showing it for the same month which I already had a payment processing for. This resulted in two payments a day apart because the app misled me.

They will take days to pull your funds after you’ve selected “pay mortgage.” Then charge you a late fee. If there is any misunderstanding on the side of your financial institution, YOU will be punished.

One way is by taking your ability to pay on here away entirely for a length of time. They will actually punish you by making it more difficult to pay your bill. The mindset behind this only allow them to accrue more late fees.

Today is the second time this has happened to me personally. This is an awful service that really only excels at making the process of paying your bill more difficult and expensive than it should be.