iPhone Screenshots


With the Dialdirect insurance app you can do everything on your mobile app, from viewing your rewards daily for Driving right and Insuring right, to managing your policy, submitting your claims and requesting emergency assistance.

What’s New

Version 2.6.17

This version includes a new look to the Key Services section, in order to help you keep your settings correct for trip tracking. Remember to check all your tracking settings after the update.

Daily disqualification reasons will now be displayed in more detail.

The self inspection process has been overhauled to make the experience quicker and easier.

Ratings and Reviews

3.7 out of 5
646 Ratings

646 Ratings

Mpimy ,

Needs ‘End Trip’ button

Cool app. Been using it for almost 2 years now and the UX has improved in that time. One point of frustration for me is the fact that I can’t end a trip once I’m done driving and if I use my phone while walking during this time it records it as phone usage while driving. As a result I have to leave my phone sitting still and untouched until the trip ends itself. This is really inconvenient and I would appreciate an option that lets me end trips immediately.

Developer Response ,

Hello Mpimy, thank you for your review and feedback. We understand that this can be frustrating, and we are currently working on it. If you require any assistance please contact us at onlinesupport@dialdirect.co.za.

mikhayeli ,


I have been using the app for quite a while now. I can assist you improve the app.

1. Please make an option to choose not driving the insured car, additionally to (passenger , driver) options . We don't only drive the the insured car, we drive work car as well but your app will not seize the opportunity to track.

2. Your app is very sensitive and not realistic. It favour you guys, my car tracker gives me way better score than your app does. We cannot be driving so slow or brake just a little bit and be penalized for that or if one avoids an accident by braking ( thats good driving) that we being penalized for.

Developer Response ,

Hello Mikhayeli, thank you very much for this valuable feedback. We will share this with our app support team to ensure that they look into improving this experience.

Tee_RSA ,

Works okay

The app works well for the most part. You get to see where you made some mistakes in your driving which is great. Other functions, like uploading your self inspection, don't work well. I had to call the call centre to make sure my documents were received because the app is stuck on upload🙁 Also, it would be nice to separate each month's total number of drives instead of carrying on from the previous month. We're working from home now so we're not driving as much.

Developer Response ,

Hello Tee_RSA, thank you very much for this valuable feedback. We would greatly appreciate it if you could share this feedback with us via email by sending us an email at appsupport@dialdirect.co.za.

App Privacy

The developer, UPSTREAM ADVERTISING (PTY) LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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