Dialdirect Insurance 17+

Needs ‘End Trip’ button

Cool app. Been using it for almost 2 years now and the UX has improved in that time. One point of frustration for me is the fact that I can’t end a trip once I’m done driving and if I use my phone while walking during this time it records it as phone usage while driving. As a result I have to leave my phone sitting still and untouched until the trip ends itself. This is really inconvenient and I would appreciate an option that lets me end trips immediately.

Developer Response ,

Hello Mpimy, thank you for your review and feedback. We understand that this can be frustrating, and we are currently working on it. If you require any assistance please contact us at onlinesupport@dialdirect.co.za.

Review

I have been using the app for quite a while now. I can assist you improve the app.

1. Please make an option to choose not driving the insured car, additionally to (passenger , driver) options . We don't only drive the the insured car, we drive work car as well but your app will not seize the opportunity to track.

2. Your app is very sensitive and not realistic. It favour you guys, my car tracker gives me way better score than your app does. We cannot be driving so slow or brake just a little bit and be penalized for that or if one avoids an accident by braking ( thats good driving) that we being penalized for.

Developer Response ,

Hello Mikhayeli, thank you very much for this valuable feedback. We will share this with our app support team to ensure that they look into improving this experience.

Unhappy with new App

Used to be a good App but since the changes in the beginning of October, it’s been non responsive, freezes doesn’t record trips. Basically I think you need to relook this version, it’s clearly ain’t working for me personally, as a result I’m beginning to think it’s sabotage, one might as well start shopping for new insurer.