SANRAL 4+
Mobile Application
Electronic Toll Collection
Designed for iPad
-
- Free
Screenshots
Description
Use this App to:
- View your Account Balance
- Top Up your Account
- Manage your Vehicles and Tags
- Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)
- Report and View Potholes (online and offline)
- View and Download Statements, Invoices and Receipts
- View and Download Transaction Details
- View your account and profile details
- Update Your Contact Details
- Reset your Mobility Account password
- Log an Enquiry
- Easily Contact SANRAL customer services
- Login with your ABT Travel card and top up your ABT anonymous account
- Register your Travel Card into your Mobility Account
- Manage your Travel Cards (after you register a Mobility Account)
Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website).
Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725
Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile.
Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.
What’s New
Version 3.0.4
- Added missing Subject field in Account Enquiries
- Other minor enhancements and fixes
Ratings and Reviews
New app
New app is a fail. The stupid emblems instead of words doesn’t work as you can’t tell what anything means. When loading credit card details, the writing is white on a white background.
Developer Response ,
Dear Nicc, thanks for your feedback and apologies for the inconvenience. We have found an issue with Dark Mode associated to the latest iOS updates, and the team is busy preparing a fix, we hope it will be released soon. In the meantime, as a workaround, you can switch your device back to Normal Mode while using the SANRAL App. Please reach out to us at technology_design@etcsolutions.co.za if you need further assistance. Kind regards.
Confused but now sorted
As One of the reviews mentioned...i could not use my app agter the update. Today I reinstalled it with no effect. I then decided to try the online portal - I could not login. It kept giving me an error. So I did a renew password and that worked - now that I’ve changed my password (mine was too short) the app works perfectly.
It might be a good idea to mention that when you do an update next time? It will help us as clients to be able to use the app.
App Doesn’t Work After Update
Since the update, I can no longer access my information on the app. I does not respond at all when I tap “check account balance and status”. The only responsive part of the app is the button to report potholes. I cannot check or upload funds. The app is completely unresponsive. I’ve been using the app successfully for years before the recent update. Please assist. I have to go a long way out of my way to find a SANRAL office to upload cash.
App Privacy
The developer, Electronic Toll Collection, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- ELECTRONIC TOLL COLLECTION RF PTY LTD
- Size
- 60.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © SANRAL
- Price
- Free