Conveniently book trusted and reliable home service providers such as cleaners and gardeners with the SweepSouth app. Available for on-demand or ongoing weekly bookings, a happy home is finally at your fingertips. Enjoy the peace of mind that comes with knowing SweepSouth service providers are vetted and rated by tens of thousands of customers. Book, reschedule and cancel services on the go, with safe and cashless payments.
• Experienced and fully vetted SweepStars (home service providers) that you can trust.
• Found a SweepStar you love? Set up a weekly schedule in minutes.
• Receive real-time in-app notifications.
• The fastest way to book home service providers such as cleaners and gardeners.
• SweepStars operate 7 days per week.
• Make, edit, cancel or reschedule your bookings at your convenience - we’re flexible!
• 100% satisfaction guaranteed - if you’re not happy, we’ll send someone new to complete the job.
• Next-day bookings available.
• Tailored quotes for each booking based on your home size and the tasks you require.
• Create an account and list multiple properties for fast, simple booking.
• Pay with bank card, instant EFT, SnapScan or UCount Rewards.
• Link bank cards to different locations for cashless payment with ease.
• Rate your SweepStar upon completion.
• Receive reminders about upcoming appointments.
• Tip your SweepStar after the appointment.
• Call or message your SweepStar from the app.
• Use SweepCred, a simple way to load credits into your account to use for any upcoming bookings.
Hassle-free and effortless bookings at your fingertips, let SweepSouth take care of your home service needs.
• During booking, Customers can now make additional contribute to their SweepStar
• Updated the date/time picker for iOS 14
• Numerous bug fixes and tweaks
Ratings and Reviews
They reserve funds and take extra amount from account later
These people take money from account blindly taking the Sweepstars confirmation of hours worked.
There were 2 sweepstars sent to my premises and they both together worked for four hours but they were booked for 4,5 hours with an amount but they claimed 5 hours each and that was deducted from my acc.
It could be a small amount from me but scamming small amount from each person is not right hope they take confirmation from the owner as well of the number of hours worked before deducting the monies.
The app is easy to use but needs some tweaks. Changing cleaning location per booking needs to be made easier using preset location. The voting system need some improvement as I regularly get cleaners with a 4.5 rating that are only a 2 compared to others with a 4 rating. Maybe more specific reference to task efficiency would help (checklist). When selecting a cleaner that is unavailable it would be nice to be able to switch to another formerly used cleaner without going back through all the selection steps to the former cleaner list, just select another cleaner to fit the same job location and parameters from the last screen. Also nice to be able to put personal notes to previously used cleaners or a use again or not option so that you don’t have to remember who was good or not or have to relay the verbally to others sharing the app. I like the option of viewing the cleaner’s picture, place of birth and residence before booking. And unrelated to the app, please review your pricing as the price increase is making it less feasible to use the service regularly and rather employ cleaners privately which I’m sure is already widely practiced and detrimental to the service.
Worst Customer service period.
I honestly try and support local businesses, I believe in what sweepsouth does for under-represented workers. However, I dont believe they give a flying f$&! about customers. This morning I was informed by my sweepstar that she has left the platform, after a confirmation email yesterday evening confirming her app tomo. I had to call you guys to hear whats happening only to be told ‘theyre free agents and can cancel by 3pm the day before’, after which time I cant cancel appointment without incurring cost. You must realise besides your prescreening of sweepstars that theres a level of comfort required to allow someone into your home (probably while your at work), and that you cant have a different person ever other week. If it was as generic as me booking person A, you wouldnt have sweepstar profiles or ratings surely??! Ive used the platform for over a year now but I am DONE. Every good sweepstar has found work elsewhere, maybe Im the one thats stayed too long as youre obviously not a company worth supporting.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Shift South (Pty) Ltd
- 53.3 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11 or later and a Mac with the Apple M1 chip.
- Age Rating
- © Shift South (Pty) Ltd
Up to six family members will be able to use this app with Family Sharing enabled.