Balwin

Name: Balwin
Rating: 1.7 (105 reviews)
Author: Think Digital (Pty) Ltd

Lifestyle

Free

105 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Think Digital (Pty) Ltd
Language

EN
English
Size

166.7
MB

The Balwin app has provided a convenient platform for residents to access content, services, and development-related information directly from your phone. • Developments Explore all current and upcoming developments within the Balwin ecosystem at the click of a button. • Notifications Stay informed with the use of a consolidated notifications center, including general notifications, urgent notifications and booking status updates. • Directory Access to important contacts within your development, from the managing agents to key service providers. • Lifestyle Centre Immerse yourself in the ultimate lifestyle experience by navigating through the available recreational facilities and bookable amenities within your development. • Emergency Services In the case of emergency, use the quick link contact numbers in the Emergency Services feature for urgent assistance. • Events Stay up to date with all events and activities within your development. • Access Control Manage your visitor’s access in the palm of your hand. • Points of Interest Navigate through the various points of interest in and around your development. • Snags Manage your unit snag list at the click of a button • Utilities View and pay for your linked utility accounts. • Fibre Manage all your connectivity needs.

Ratings & Reviews

1.7

out of 5

105 Ratings

Terrible
10/09/2024

KriüK
This app has several critical issues that make it inefficient and terrible . Firstly, requiring Bluetooth to be enabled at all times just to access the complex is a serious security risk. Why? On top of that, the inability to copy and paste information adds unnecessary frustration. Manually entering tenant details one by one is time-consuming and prone to errors. It’s baffling that the app requires users to upload photos of tenants' ID cards or driver’s licenses themselves - why can’t the tenants upload this sensitive information on their own? This process is not only inefficient but raises concerns over privacy and data security.
Terrible
10/09/2024

KriüK

This app has several critical issues that make it inefficient and terrible . Firstly, requiring Bluetooth to be enabled at all times just to access the complex is a serious security risk. Why? On top of that, the inability to copy and paste information adds unnecessary frustration. Manually entering tenant details one by one is time-consuming and prone to errors. It’s baffling that the app requires users to upload photos of tenants' ID cards or driver’s licenses themselves - why can’t the tenants upload this sensitive information on their own? This process is not only inefficient but raises concerns over privacy and data security.
Pathetic app and unhelpful staff
25/05/2024

Shinolin govender
First it was generate QR codes to enter which didn’t always work, having to scan it 1-5 times depending on the system. Now facial recognition was introduced and onboarding for me personally has been a mission. After finally completing onboarding and deleting and re-downloading the app a number of times, I am still not recognised to enter or exit or even send codes to invite guests in. I brought this problem forward to the support team and hadn’t heard a single word back. The guards at the gate (although not their problem or fault at all) don’t even have a backup way to get me into my estate. Terrible app. Terrible feedback. Terribly thought of. Best part is, none of this will be heard or fixed. Complaining for a service which we pay for is useless in this day and age.
Pathetic app and unhelpful staff
25/05/2024

Shinolin govender

First it was generate QR codes to enter which didn’t always work, having to scan it 1-5 times depending on the system. Now facial recognition was introduced and onboarding for me personally has been a mission. After finally completing onboarding and deleting and re-downloading the app a number of times, I am still not recognised to enter or exit or even send codes to invite guests in. I brought this problem forward to the support team and hadn’t heard a single word back. The guards at the gate (although not their problem or fault at all) don’t even have a backup way to get me into my estate. Terrible app. Terrible feedback. Terribly thought of. Best part is, none of this will be heard or fixed. Complaining for a service which we pay for is useless in this day and age.
App Not user friendly
16/05/2021

Buhle Beautiful
App is totally not user friendly, adding a contact which is something so simple, is a job and a half using the Balwin app. The app sometimes does not work. You are not aware if your visitors have entered the complex or exited , since the app does not notify you. In short the app is too shaky and needs professionals to sort it out. They should use other good residence apps such as residentry as a reference to better their app or perhaps use the same app developer as residentry app.
App Not user friendly
16/05/2021

Buhle Beautiful

App is totally not user friendly, adding a contact which is something so simple, is a job and a half using the Balwin app. The app sometimes does not work. You are not aware if your visitors have entered the complex or exited , since the app does not notify you. In short the app is too shaky and needs professionals to sort it out. They should use other good residence apps such as residentry as a reference to better their app or perhaps use the same app developer as residentry app.
1 star management for a “7 star estate”. Haha.
12/12/2022

PhilDWarren
It would be so nice if Balwin spent more time and money conversing with its residents to find out what they do/don’t like instead of enforcing a glitchy, unreliable and terribly designed UI on to us in order to come and go. All the new system does is encourage residents to get their phone out while driving. And still you’ll be at the gate forever waiting for this app to open. Such a pity.
1 star management for a “7 star estate”. Haha.
12/12/2022

PhilDWarren

It would be so nice if Balwin spent more time and money conversing with its residents to find out what they do/don’t like instead of enforcing a glitchy, unreliable and terribly designed UI on to us in order to come and go. All the new system does is encourage residents to get their phone out while driving. And still you’ll be at the gate forever waiting for this app to open. Such a pity.

Enhancements and bug fixes.

Version 4.4.7

18 Aug

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics