Virgin Active 4+
Fitness at your fingertips.
Virgin Active South Africa
Designed for iPad
-
- Free
Screenshots
Description
Applaud your every move. Get ready for rewards. A brand-new and improved Virgin Active members only app that will open doors, reward you and allow you to get the most out of your membership.
• Digital access – scan app to enter and exit the gym
• Explore classes and make bookings 8 days in advance
• Get rewarded for every move you make with Virgin Active Rewards
• 700+ workout videos for you to do any where, any time
• Earn cashback into your App Wallet to use for discounts on membership fees
• Find experts to guide you on your wellness journey: Personal Trainers, Swim Coaches, Biokineticists, Physiotherapists, Sports Massage Therapists and Dieticians
• Check club opening times, how busy the club is and get in touch
• Manage your membership
What’s New
Version 3.3.2
Our app and rewards just got even better thanks to feedback from our members:
• Quick log in with offline QR code
• Fixes for members having difficulties accessing their rewards
• Smoother class booking experience
• Settle outstanding payments at log in
• Check out our new rewards partner Sneaker Shack
Ratings and Reviews
Update: hostage
Update - virgin active users are hostage to this app. Nothing works. Nothing. And there is no alternative to book classes and support is fairly useless focussed on only securing new clients. All a bit of a failure and a bad sign for the longevity of the business.
Previous review. I downloaded the app so that I could book the two classes I go to weekly. I have a reminder set to book as soon as the bookings open. But the app is too slow to open the timetable to make bookings. It just hangs and by the time it comes right all the bookings have gone. Manage your app so it can handle the traffic. Don’t tell me I’m offline when I am not, and your app is too slow to respond in time. It is a very frustrating experience
Developer Response ,
Hi there! Thanks for sharing your experience with us. Ensuring a smooth booking process for all our members is our top priority. We're actively working on improving the app's performance to handle increased traffic effectively.
Even the bit of the app that I can see is terrible
Come on guys. Surely someone at Virgin Active has actually tried to use this app?
Did you leave your login screen in the hands of a freelancer? This is terrible…
I cannot get past the terms and conditions screen, so unable to rate the rest of the app. Even getting past the login to the t&c’s screen took almost a minute.
Developer Response ,
Hi there! Super sorry about the frustration. Please drop our customer support team an email on escalations@virginactive.co.za so we can assist.
Unusable...
The app freezes whenever I try make a booking for the classes they app. Instructors advised bookings should be made around 8pm daily as that's when new classes become available. Classes are always fully booked on the app and when showing up for a class there's barely any attendance, should this not be administered better?
Developer Response ,
Hi there! We appreciate you taking the time to share your concerns with us. Please drop us an email on escalations@virginactive.co.za with the necessary details so we can investigate the reason you are not able to update your details. With regards to class bookings, the rule book does mention that you need to check in 5 minutes prior to the class starting, or you may forfeit your spot.
App Privacy
The developer, Virgin Active South Africa, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Virgin Active South Africa (Pty) Ltd
- Size
- 94.4 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Virgin Active 2017
- Price
- Free