Trevo - Car Sharing Done Right

Name: Trevo - Car Sharing Done Right
Rating: 3.6 (1811 reviews)
Author: FUTURE MOBILITY SOLUTIONS SDN. BHD

People to People Car Sharing

Only for iPhone

Free

1.8K Ratings
Ages

4+
Years
Category

Travel
Developer

FUTURE MOBILITY SOLUTIONS SDN. BHD
Language

EN
English
Size

168.4
MB

iPhone

Trevo envisions a world where the community is closer, mobility is better, and travelling is easier. We aim to help our renters reach where the trains don’t, and to fill the gaps in their journey by exploring with any car, while hosts earn extra income to finance their cars when improving mobility in Malaysia at the same time. We aim to provide a vehicle for every occasion, from a pick up truck to house camping equipments, to a chauffeured Rolls-Royce for a special wedding day, to an MPV that takes your family or friends on a road trip, the selection of cars we have will eventually help you to drive your dreams. Every trip on Trevo is covered up to RM 2 million in liability protection with Trevo Host Protection Plan.* Looking to explore? 1. Explore the car options near you, 2. Select the one you desire, 3. Book from the nearest host, 4. Meet the host for key handling, 5. Drive with an exploring mind. Have a car that is just sitting there? 1. Share your car on Trevo, 2. Submit car documents for verification, 3. Edit your listing preferences, (availability, features, location, etc.) 4. Approve bookings, 5. Earn extra income to pay for your upcoming plans! Face an issue when you're exploring? We have a customer service team that is always ready to help and to support you. Trevo worry-free!

Ratings & Reviews

3.6

out of 5

1.8K Ratings

Great car sharing app
05/01/2023

Auneyy
Trevo is a great car sharing app. A lot of cars to choose from, with pick up and drop off service, and 24/7 customer support through live chat. I’ve been having great experience with booking cars on Trevo. There is always room for improvement, so I would suggest to add a search option as well in the app through which we can search for a specific car that we want. Also, to make some improvements in the payment category because when I pay through card and if the host rejects my booking, the refund takes a lot of days to be received. But overall Trevo is good and I also recommend it to others.

Developer Response
Hi Auneyy! Thank you for your detailed feedback. We appreciate your feedback, and we will continuously be improving in order for us to serve you better. Alternatively, you can use your e-wallet for the payment transaction, as the refund will only take place within 24 to 48 hours, or almost immediately.
Great car sharing app
05/01/2023

Auneyy

Trevo is a great car sharing app. A lot of cars to choose from, with pick up and drop off service, and 24/7 customer support through live chat. I’ve been having great experience with booking cars on Trevo. There is always room for improvement, so I would suggest to add a search option as well in the app through which we can search for a specific car that we want. Also, to make some improvements in the payment category because when I pay through card and if the host rejects my booking, the refund takes a lot of days to be received. But overall Trevo is good and I also recommend it to others.
Developer Response 07/01/2023
Hi Auneyy! Thank you for your detailed feedback. We appreciate your feedback, and we will continuously be improving in order for us to serve you better. Alternatively, you can use your e-wallet for the payment transaction, as the refund will only take place within 24 to 48 hours, or almost immediately.
Lack of a very important feature.
17 Jul

lxqmaan
I booked a ride, and i am aware of the extra charge i am gonna face because of the extra mileage. I was ready to pay it too once my ride is done. But there is no functions or notification stated in the apps that i have an outstanding balance to be paid. I looked it over and over again but found nothing. I received multiple sms from a private number said that i have an outstanding balance to be settled. But in the text it does not state how to make the payment except for i believe the sentence was “Please check the Trevo apps” I checked multiple times. There is no indicator that says i have an outstanding balance. And yesterday i receive a message again from a private number saying that warnings has been given and that my name is going to be blacklisted and cannot do any future loans etc, it frightened me out. I whatsapp the number as they asked me to but i only receive the reply on THE NEXT DAY. It almost put me in a big trouble involving laws and all just because of RM21 outstanding bill. I CAN PAY A 21 RINGGIT maa. It’s just there is NO METHOD or notifications saying that i have to make the payment !!! PLEASE FIX THIS !!!!!!!
Lack of a very important feature.
17 Jul

lxqmaan

I booked a ride, and i am aware of the extra charge i am gonna face because of the extra mileage. I was ready to pay it too once my ride is done. But there is no functions or notification stated in the apps that i have an outstanding balance to be paid. I looked it over and over again but found nothing. I received multiple sms from a private number said that i have an outstanding balance to be settled. But in the text it does not state how to make the payment except for i believe the sentence was “Please check the Trevo apps” I checked multiple times. There is no indicator that says i have an outstanding balance. And yesterday i receive a message again from a private number saying that warnings has been given and that my name is going to be blacklisted and cannot do any future loans etc, it frightened me out. I whatsapp the number as they asked me to but i only receive the reply on THE NEXT DAY. It almost put me in a big trouble involving laws and all just because of RM21 outstanding bill. I CAN PAY A 21 RINGGIT maa. It’s just there is NO METHOD or notifications saying that i have to make the payment !!! PLEASE FIX THIS !!!!!!!
Beaware of some irresponsible host
28/05/2022

frustrating lerrus
This apps actually is fine. Affordable rental fee and customer service also is good. However, I hope they can filter and evaluate quality of the host in future. I met this host (JxxxxN) which gave me the worst car rental experience ever! He accepted my booking month ago. On the day of booking I supposed to collect the car at KLIA2, I texted this host few times to confirm the time and details. BUT1. He seen but not reply2.Next he claimed he can’t give me the car, because others are using it. Asked me to find another car. Very irresponsible attitude and then afterwards no more reply. Not even a sorry! so last min where could i find any available car at such odd time! That time those rental car centre had closed! So if you are reading this review, pls make sure the host has a lots of good reviews. A few good rating reviews is insufficient. Like me because he didn’t even sent me the car, I can’t write any review or rating for him! Frustrating!
Beaware of some irresponsible host
28/05/2022

frustrating lerrus

This apps actually is fine. Affordable rental fee and customer service also is good. However, I hope they can filter and evaluate quality of the host in future. I met this host (JxxxxN) which gave me the worst car rental experience ever! He accepted my booking month ago. On the day of booking I supposed to collect the car at KLIA2, I texted this host few times to confirm the time and details. BUT1. He seen but not reply2.Next he claimed he can’t give me the car, because others are using it. Asked me to find another car. Very irresponsible attitude and then afterwards no more reply. Not even a sorry! so last min where could i find any available car at such odd time! That time those rental car centre had closed! So if you are reading this review, pls make sure the host has a lots of good reviews. A few good rating reviews is insufficient. Like me because he didn’t even sent me the car, I can’t write any review or rating for him! Frustrating!
Terrible customer service. Issue with late delivery
19/02/2022

Flujar
1st time user.. and straight away the company has showed horrible issue handling. This company has one of the most terrible customer service. Cancellation of bookings are all being delayed and you wont be able to make a new booking. The company policy for cancellation is misleading and not even helpful. The company has no proper way of tracking any issue reports. and statements are vague, even the staffs dont know what the policies are. They always insist on charging penalty eventhough its not the customers fault. The customer service also talks behind your back and ask the host to tell the guest to cancel which will evidently apply a panalty charge if done so. So stupid. thank goodness the host was kind enough to send screenshots of the chats. haha! SHAME ON YOU TREVO!! Thats just the tip of the iceberg. you guys might find other issues later on. For now i would recommend to stay away from this company and App. Better of using a different App, service rather than this company. Marketing all crazy but once you use it. you’ll know how terrible it is.
Terrible customer service. Issue with late delivery
19/02/2022

Flujar

1st time user.. and straight away the company has showed horrible issue handling. This company has one of the most terrible customer service. Cancellation of bookings are all being delayed and you wont be able to make a new booking. The company policy for cancellation is misleading and not even helpful. The company has no proper way of tracking any issue reports. and statements are vague, even the staffs dont know what the policies are. They always insist on charging penalty eventhough its not the customers fault. The customer service also talks behind your back and ask the host to tell the guest to cancel which will evidently apply a panalty charge if done so. So stupid. thank goodness the host was kind enough to send screenshots of the chats. haha! SHAME ON YOU TREVO!! Thats just the tip of the iceberg. you guys might find other issues later on. For now i would recommend to stay away from this company and App. Better of using a different App, service rather than this company. Marketing all crazy but once you use it. you’ll know how terrible it is.

Enjoy our latest update where we have fixed some bugs and improved our app performance to provide you with a seamless peer-to-peer car sharing experience

Version 4.0.5

14 Aug

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Trevo - Car Sharing Done Right

People to People Car Sharing

Ratings & Reviews

What’s New

Version 4.0.5

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

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