WIC Connect 4+

Poor integration

Since the integration with MiLogin I can’t access anything...no appointment reminders, check my balance, nothing. I hoped it was a bug and would be corrected in an update but now I see it was purposeful. At least I’ll have more available storage after deleting the app. There’s a silver lining!

Update: I tried again. The app is somehow worse. The “integration” is the app connecting to a desktop browser inside of an app, which means you can’t see the entire screen and you still have to login twice to get your balance - if it’s even working that day. Seriously nothing was wrong with the old app, but Michigan’s data solutions are all horrendous, so I’m not shocked this still isn’t user friendly.

Developer Response ,

Hi,


The below steps should allow you to access the app without any further issues related to the integration discussed in your original comment.


Method 1:
1. Create a new account in MI LOGIN Citizen, even if they already had one.
2. Delete the current version of WIC Connect Mobile App that they have on their phone, and re-download the app so that they have the most updated version.
3. Log in to the new version of WIC Connect Mobile App using the new account information they created for MI LOGIN Citizen.


We would love for you to give the WIC Connect Mobile App another chance, and to contact us directly using the "Contact WIC" icon on the app's home screen.

Thank you!

Needs a lot of improvement

I downloaded this app yesterday since I was just approved for WIC and was under the impression it would be super helpful but honestly I used it for the first time today and it was very annoying. I like that I can see my balances and keep track but I still had to bring the shopping booklet with me because not everything is listed and what is listed isn’t clear at all. Then since it was my first time shopping with WIC, I used the scanner to be safe before checking out and all my fresh produce AND apple juice (which the exact brand, oz, and flavor were listed and photographed in the booklet) all scanned as “non WIC eligible.” I checked it anyway and everything was approved. Very confusing and didn’t seem helpful aside from showing my remaining balances. Needs a lot of work.

FIX THE APP!!!!

Scanner N E V E R WORKS! It’s already difficult as is due to the fact the little barcode section they give hardly ever matches up with the items in store. Going off the food guide is useless because you can get the EXACT ITEM pictured within your benefits and wic still won’t work. I’ve had this app for over a year now and the scanner never works. It has a 1 star for a reason. Other states have amazzzzzing apps that actually work but yet whoever Michigan is partnered with for this app clearly doesn’t pay attention to the reviews and actually put the work in to fix their app to be useful.