You are not allowed to clarify anything. It’s too late for Weathersphere. The trust was gone months ago. You still respond with lies and excuses. Its better if you keep quiet and remove the app at this point. This is not a good situation for you. Here is the proof you are all liars and lawsuits have been approved across the country. Radar Cast Elite 3.0 is a one time paid app that included the following: future radar, push notifications for lightning and precipitation, driving directions, and lightning strikes. All of which have been taken away from PAID users. This again is what we already paid for already. Asking for paid users to pay for these again is criminal. Making an excuse saying it was discontinued is a lie. The app is still in the App Store as the so called update current version. It would be wise not make the users pay again for features already paid. Or expect lawsuits to continue. PS: a lot of us have done research to know you continue to lie to the general public. The broadcast media has now taken notice about your fraudulent behavior. Mostly about the lies and fake positive reviews. Telling people not use this app and delete it. These developers must really like negative publicity. This customer service nightmare won’t end until you do the right thing. We all know that will never happen unless you get your heads out of your greedy cracks. If not, it will continue to get worse and escalate. Especially, since the media has taken notice.
UPDATED RESPONSE 8/20/18: Please allow us to clarify our previous comments from June 18, 2018. Regarding your comment about RadarCast -- you are correct: future radar was a feature in the separate (now discontinued) RadarCast app. Our previous comments were referencing specifically the app 'NOAA Hi-Def Radar' (as this page is the page for which this and other users' previous app reviews and responses are posted for the NOAA Hi-Def Radar app). To further clarify our comments, Future Radar as a feature never existed in the old NOAA Hi-Def Radar app version 2.x. Due to the technology changes mentioned in our previous app review responses, in September 2017 (three months before it was discontinued) we communicated to users of the separate RadarCast app (via push notification in RadarCast) the planned discontinuation of the RadarCast app scheduled for the end of December 2017. We apologize if you didn't see that communication. Because RadarCast was a separate app from NOAA Hi-Def Radar Pro, we are unable to transfer any purchases made in the separate and discontinued RadarCast app to the new NOAA Hi-Def Radar Pro app, due to how the Apple App Store operates. Our previous comments about the technology changes in NOAA Hi-Def Radar app version 3.x consisted of the following: The weather provider and data that powered the old version of NOAA Hi-Def Radar app was set to be (and has since been) discontinued at the end of 2017. As a result of that change, NOAA Hi-Def Radar for iOS had to either be rebuilt completely or discontinued as a product. We made the decision to continue the NOAA Hi-Def Radar app, and at the same time bring it up to modern iOS standards as the app had not been updated in quite a few years, which caused some technology challenges for both our users as mobile devices evolved and our own development teams having to maintain outdated technology. We hope the helps clarify any questions or confusion between the NOAA Hi-Def Radar app and the separate (now discontinued) RadarCast app. PREVIOUS RESPONSE 6/18/18: Hello SkiandRun, We're sorry to hear you're unhappy with the latest app version 3.x. We respect your comments and you are entitled to your opinion. The weather provider and data that powered the old version was set to be (and has since been) discontinued at the end of 2017. As a result of that change, NOAA Hi-Def Radar for iOS had to either be rebuilt completely or discontinued as a product. We made the decision to continue the product, and at the same time bring it up to modern iOS standards as the app had not been updated in quite a few years, which caused some technology challenges for both our users as mobile devices evolved and our own development teams having to maintain outdated technology. You are correct that some features of the old app are no longer in the new app due to the technology and data source changes mentioned. The only optional features in the new version 3.x app that require a paid subscription are: 1) The 'Future Weather' option. This paid option unlocks 2 new features: the 'Future Radar' map layer (which displays forecasted radar imagery for the next few hours), and the 'Future Temperature’ map layer, both of which never existed in the old version 2.x of the app. 2) The new 'Lightning Alert Notifications' option starting with version 3.5 (released on 6/12/18). This paid option allows you to receive push notifications for saved locations when lightning strikes nearby. Lightning Alert Notifications never existed in the old version 2.x of the app. Conversely, the feature to display lightning strikes on the weather map did exist in the old version 2.x app, and still does exist in the new version 3.x app - there is no extra fee required to display lightning on the map. All other features in the new app which were in the old app do not require any additional payment. These include: displaying past radar imagery, current conditions, hourly/daily forecasts, lightning strikes on the map, storm tracks on the map, adding multiple saved locations, displaying current location (if user allows it), and displaying multiple severe weather alert layer types on the map. We hope this answers some of your concerns, and helps clarify the business and technology reasons why changes were made to the product, in order to keep the app alive. While we are aware there are differences in the new app, we are working to improve the app based on user feedback. We encourage you to reach out to our Customer Support team with any additional feedback, questions or problems with the app. They can be reached by sending a Support request from within the NOAA Hi-Def Radar app.