Dubai REST 4+

I'm a tenant and I attempted to renew my ejari using this app. Once my request got approved, I could not find how to pay for it. Also it did not appear in "Ejari requests", it was under "my account". Res support team replied to my emails and calls however they did not finish solving the issue. After their attempts I dont even see my approved request under "my account". I had big hopes for this app since I prefer remote services than going to the Authorities and printing pages... But I'm quite disappointed that this app is still lacking a lot of functions and it could be user-friendlier

Something that should have taken 5 minutes max had wasted 2 hours of my time and STILL doesn’t work. Registration should be easy through UAE pass except that doesn’t work. Finally registered with my emirates ID after entering 2 OTPs to verify. However that was not enough security and I’m asked to verify my email. However when I do that I get a network error over and over. Although the DLD website talks about “get help now through our chat” there is no actual chat function. I did find an email to “raise a request” and got an autoreply that I will hear back within 5 working days. Before building an airport 5 times the current size of the existing airport. I’d fix an app with a low rating and far more negative reviews than positive.

The app has so many glitches especially using any pdf download services. Also the app keep downloading updates on the client side each time i open it. Also some pages like dashboard fails to fetch info from the database n return an empty page.