Screenshots

Description

UAE PASS service allows using a mobile device as a secure form of identification.

UAE PASS automates and simplifies managing digital identity in mobile devices for users and can be used to:
- Seamless authentication to various smart services.
- Prove Who You are from your phone - Authenticate.
- Digitally Sign documents.
- Digitally Verify signed documents.
- Request for your official documents.
- Avail services through sharing the digital documents.

For more information on UAE PASS, visit www.uaepass.ae

What’s New

Version 3.3

We value your feedback and have made the following changes to deliver a better experience
1. Minor UI optimization and fixes
2. Improved User experience for Data Sharing feature
3. Enhancement in document verification service
4. Minor UI enhancements
5. Security enhancements
6. Bug fixes

Ratings and Reviews

3.2 out of 5
378 Ratings

378 Ratings

Nide85 ,

Kiosks location Map has to be updated

Someone has to update the map for the kiosks, I spent 3 hours chasing different locations from you app. Also there a bug, when I choose to go to the location for a kiosk in Abu Dhabi it sends me to Ras Al Khayma.

Please fix this before more people go through what I went through today, I hope I didn’t catch coronavirus because of that.

Developer Response ,

Apologies for the inconvenience caused. We are currently working on a digital registration method for users to register & verify their accounts on their phone without a kiosk visit. We are currently in the final stages before the official launch, however we can help you complete your registration, kindly call us on 600560000 if you are interested.

ACDubai ,

Confused

I downloaded this app and provide as it was requested all my personal information ID, fingerprint etc on the kiosk as it says it only way to do it so, somehow after 30 minutes from my card someone star purchases for euro and dollars every 20 minutes, it was night time and I was at home but I drive to the bank to block my card! Because it was edirham card and I can’t manage from my online banking! However I blocked all my cards just in case. I think it somehow related because I never use any kiosks and my bank cards always was safe and secure! I don’t trust anymore to any app and also I want to remove my personal details but there is no option to remove! So don’t try!

Developer Response ,

Dear Valued Customer,

Thanks for sharing this and appreciate if you share your contact details at help@smartdubai.ae to understand the matter further and support you.

Please note that UAE PASS is a none payment related application and we never ask for credit, debt or e-dirham cards details at any interaction with the application or at the UAE PASS kiosks.

We urge you not to share any personal details such as online or mobile banking credentials and password, card PIN or the three-digit CVV number on the back of cards with anyone.

Looking forward to hear from you by emailing us at help@smartdubai.ae

Madoddx ,

Useless App, freezes, many errors, bad service

Useless App and worst service specially during Corona pandemic.. I have been wanting to do a government matter for two weeks and I wan’t able to do it because I have to use this app..
I had to leave my house five times during the lockdown to visit 5 different kiosk locations for ID authentication and all of them were out of service. And when I finally found one that is working I spent 20 mins trying to set the pin on my app but it got an error saying “M50VbvPt7V : Something went wrong”
To this moment “after almost a month” my problem is not solved.

Developer Response ,

Hi. We sincerely apologize for the issue faced and not being able to use the app. Could you kindly provide us with your contact details so we can help you resolve it?
Thank you, and once again, we apologize for any inconvenience.

Information

Provider
Dubai E-Government
Size
101.3 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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