I really love the Wio app and the features it offers. For me, it has become an all-in-one platform for banking, managing, saving, and growing my money. The overall experience has been great so far, and I appreciate how the platform continues to improve.A few features I would love to see added in the future:* Dark mode/light mode option for better accessibility and personalization.* Transaction notes: When making a transaction, there should be an option to add personal notes or labels to track where money is spent and manage finances more effectively.* ATM cash deposits: If not already available, adding the ability to deposit cash through ATMs would make managing money much more convenient.* More country support: Some countries are currently not supported, and expanding availability would make Wio more useful for international users.* Direct wallet transfers: Support for more direct wallet-to-wallet transfers would improve convenience.* Metal card upgrade option: It would be great to have an option to upgrade to a premium metal card that’s also customizable for an additional small fee across all plans.Other than these suggestions, Wio has been a great banking experience for me so far. I really like the direction the platform is heading and look forward to seeing more features added in the future.

As a UAE resident, accessing Irish-domiciled UCITS (Undertakings for Collective Investment in Transferable Securities) ETFs is one of the most effective ways to optimize long-term investment returns. Banks in the region can provide significant value to their clients by making these specific instruments available on their platforms.As a high net worth individual I value the Wio investment platform however it needs to help us use our UAE resident status more effectively. It reduces dividend tax , mitigates the 40% estate duty tax and follows regulatory standards. I have a huge amount invested in Wio but will have to transfer to tax and estate planning reasons unless this is addressed.

Absolutely unbelievable display of pathetic incompetence.I was mentioned “a friends name marriage” in the “remarks” purely for MY REFERENCE. Yet after wasting more than 24 hours of my time, this banks brilliant conclusion was that I now need to submit mentioned friend’s passport.Who exactly thought this made any sense?So if I write in remarks as “Labor expense”, should I submit every the pregnants passport or Gynac’s passport?If I write “Newborn gift”, should I submit the newborn’s passport or the shop owners passport too?If I write “Birthday”, should I upload the birthday person’s passport?If I write “House rent”, do you need my landlord’s passport as well?Is this genuinely the standard of judgment this bloody team operates with not nay knowledge of banking verification standards, or is nobody applying even the most basic common sense before sending these ridiculous pathetic requests?This bank has managed to turn a simple money transfer into an absolute circus. Instead of either completing the transfer or refunding my money, this bank has trapped my funds while inventing requirements that defy basic logic.At this point, it’s not just poor customer service it’s an embarrassing reflection of how broken this banks process is. I have never seen such irrational handling of something so straightforward. Stay away from this bank if you don’t want to getting stucked your money when transferring for an any emergency situation.

I applied for Wio Personal over a month ago and since then, my application has been stuck in a sort of limbo, listed as "Under Review" with no further updates or feedback from the team. This has been particularly frustrating for me, as I have been a loyal user of Wio Business for my company for over six months.I had higher expectations for Wio, given my previous experience with their business service. However, the lack of communication and the seemingly endless wait for application approval have made this an incredibly disappointing experience. It's disheartening to see that Wio Personal doesn't seem to maintain the same standard of customer service and efficiency that I have come to expect from their business offering.Would I recommend Wio Personal based on this experience? Unfortunately, no. I hope the team takes note and works on improving their application and review process for future customers.