myEarthLink Mail

Name: myEarthLink Mail
Rating: 1.8 (710 reviews)
Author: EarthLink LLC

Productivity

Free · Designed for iPad. Not verified for macOS.

710 Ratings
Age Rating

4+
Years
Category

Productivity
Developer

EarthLink LLC
Language

EN
+ 26 More
Size

40.2
MB

Your link to what’s important With the new myEarthLink® app you can conveniently access email, manage your contacts, and get support - just tap on the feature and go! Email - Check your EarthLink email at any time, from anywhere. - Read, send, and manage email from your inbox with access to all of your EarthLink contacts. Contacts - View and send email to your local and/or EarthLink contacts. - View and send email to your EarthLink groups. Chat - Chat with support. Getting started -Below are a few tips for navigating the myEarthLink® app. -You will need to provide your EarthLink email address and password to check your EarthLink email. You will be asked to enter this information when necessary. -If you want to check another EarthLink email account, you will need to log out first. Click the Gear button and select the Logout button. -When you first open the myEarthLink® app you will receive several prompts asking for permissions. Select “Allow” to take advantage of the full functionality of the app. Questions or need additional support? Go to https://www.earthlink.net/mobile-email/

Ratings & Reviews

1.8

out of 5

710 Ratings

The app is troublesome
12/03/2024
Slimisme
I’ve had the Earthlink app for at least 10 years now. Up until two months ago (around early October 2024) it had been working fairly well for me aside from occasional hiccups and lock-ups. Then around early October this year the app programmers released an update and ever since then I have been unable to view my Sent folder. I closed and restarted the app numerous times to see if the problem would be rectified, but alas, it was not. Still unable to review my Sent folder. I called EarthLink tech-support and they told me to delete then reinstall the app to see if that helped. I did so while they were on hold and I still had the same issue and continue to this day to be unable to view emails in my Sent folder. Because I am a paying customer, the app programmers need to get their act together and straighten out this issue. By the way, the web-based email works just fine and I am able to see emails in my Sent folder in the web-based version.
The app is troublesome
12/03/2024
Slimisme

I’ve had the Earthlink app for at least 10 years now. Up until two months ago (around early October 2024) it had been working fairly well for me aside from occasional hiccups and lock-ups. Then around early October this year the app programmers released an update and ever since then I have been unable to view my Sent folder. I closed and restarted the app numerous times to see if the problem would be rectified, but alas, it was not. Still unable to review my Sent folder. I called EarthLink tech-support and they told me to delete then reinstall the app to see if that helped. I did so while they were on hold and I still had the same issue and continue to this day to be unable to view emails in my Sent folder. Because I am a paying customer, the app programmers need to get their act together and straighten out this issue. By the way, the web-based email works just fine and I am able to see emails in my Sent folder in the web-based version.
App crashing for a couple weeks now
Apr 21
cmcshops
For 2 weeks, the app has been crashing/ closing a few seconds after I open it. I restarted my phone, I deleted and reinstalled my app, and my software is up to date. I’ve called tech support and they’re useless. I lead off with the issue then I tell them all I’ve done above because those are the first things they tell me to do, and then I should call them back. But since I’ve done all that, they escalate it which means the escalation team has to call me back. Then they call me back in the middle of the day while I’m seeing patients and when I call, they can just leave a message for the escalation team. Been playing phone tag for a week. Today they told me it’s an iPbone software problem but I said then why is the EarthLink app the only app crashing when I have hundreds? Of course they want to pass the Buck!I’ve had EarthLink since May 2000. In retrospect I should have transferred to Gmail 20 years ago. The EarthLink interface is so archaic; looks like websites from 2000 when I started with it.
App crashing for a couple weeks now
Apr 21
cmcshops

For 2 weeks, the app has been crashing/ closing a few seconds after I open it. I restarted my phone, I deleted and reinstalled my app, and my software is up to date. I’ve called tech support and they’re useless. I lead off with the issue then I tell them all I’ve done above because those are the first things they tell me to do, and then I should call them back. But since I’ve done all that, they escalate it which means the escalation team has to call me back. Then they call me back in the middle of the day while I’m seeing patients and when I call, they can just leave a message for the escalation team. Been playing phone tag for a week. Today they told me it’s an iPbone software problem but I said then why is the EarthLink app the only app crashing when I have hundreds? Of course they want to pass the Buck!I’ve had EarthLink since May 2000. In retrospect I should have transferred to Gmail 20 years ago. The EarthLink interface is so archaic; looks like websites from 2000 when I started with it.
100MB of email storage?? Had to down
03/28/2019
YoungheartedSoul
Update: I can’t even sign in. Fill in email and password and I press the sign in button and nothing happens. Quit the app completely but same thing. No support or updates from Earthlink. Update. Went down one star as app is frustrating to use. I wonder if Earthlink bothers to read their reviews. Again, space is very very limiting at 100mb of storage and that gets consumed quick by so much junk/spam email the I receive. There are so many email providers that provide free gigs, yes gigs of storage but Earthlink just provides 100mb and you have to pay for more storage. Which leads me to believe they give you so little space and they know you will receive a ton of junk email that your storage space will run out fast and some people will buy more storage. Deleting junk email is a chore as well.Open appGo to “known spam” folder and delete “all”Go to “junk” folder and delete that as wellGo to “trash” folder then delete, wait for it to load, page loads and you press delete all, if theres more than one page, wait 10 seconds for other page to refresh and hit delete again. The news section has repeated news stories as you scroll. Great app with good ideas but needs a lot of polishing and more free storage space for emails in this day and age. 100mb was big in the 90’s. Fast forward, it’s 2018.Thank you Earthlink.
100MB of email storage?? Had to down
03/28/2019
YoungheartedSoul

Update: I can’t even sign in. Fill in email and password and I press the sign in button and nothing happens. Quit the app completely but same thing. No support or updates from Earthlink. Update. Went down one star as app is frustrating to use. I wonder if Earthlink bothers to read their reviews. Again, space is very very limiting at 100mb of storage and that gets consumed quick by so much junk/spam email the I receive. There are so many email providers that provide free gigs, yes gigs of storage but Earthlink just provides 100mb and you have to pay for more storage. Which leads me to believe they give you so little space and they know you will receive a ton of junk email that your storage space will run out fast and some people will buy more storage. Deleting junk email is a chore as well.Open appGo to “known spam” folder and delete “all”Go to “junk” folder and delete that as wellGo to “trash” folder then delete, wait for it to load, page loads and you press delete all, if theres more than one page, wait 10 seconds for other page to refresh and hit delete again. The news section has repeated news stories as you scroll. Great app with good ideas but needs a lot of polishing and more free storage space for emails in this day and age. 100mb was big in the 90’s. Fast forward, it’s 2018.Thank you Earthlink.
Archaic
04/21/2021
SkiRun03
EarthLink is problematic across all platforms, and the app is no exception. If I hadn’t had this email added since 1994, I’d ditch them. I could initially log in, but then I only got a “failed to authenticate” error. For the brief moment I was able to access my email, I saw that it was impossible to mass-select emails for deleting. You have to tap on every single one. It also seemed to lack other basic sort functions. I was hoping this app was better, because emails do not delete off the server (even when this option is selected) when using iPhone’s native email app. To add insult to injury, I pay monthly for this. Again- this email is my only unchanged contact info in the last many years, so I want to keep it. But even that was not originally EarthLink, so I can’t give them credit for that either. It was a small company that was bought up.
Archaic
04/21/2021
SkiRun03

EarthLink is problematic across all platforms, and the app is no exception. If I hadn’t had this email added since 1994, I’d ditch them. I could initially log in, but then I only got a “failed to authenticate” error. For the brief moment I was able to access my email, I saw that it was impossible to mass-select emails for deleting. You have to tap on every single one. It also seemed to lack other basic sort functions. I was hoping this app was better, because emails do not delete off the server (even when this option is selected) when using iPhone’s native email app. To add insult to injury, I pay monthly for this. Again- this email is my only unchanged contact info in the last many years, so I want to keep it. But even that was not originally EarthLink, so I can’t give them credit for that either. It was a small company that was bought up.

- Improved app stability with additional fixes to prevent potential crashes during email synchronization and attachment handling. - Enhanced overall performance and reliability for the new mail experience. - Smarter app update notifications that now automatically detect the latest version available on the App Store and notify you when an update is available. - Update reminders are shown only once per available version after being dismissed, providing a less intrusive experience. - General bug fixes, performance optimizations, and reliability improvements.

Version 6.1 Sep 20

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: EarthLink LLC
Size: 40.2 MB
Category: Productivity
Compatibility: Requires iOS 16 or later.

iPhone
Requires iOS 16 or later.

iPad
Requires iPadOS 16 or later.

iPod touch
Requires iOS 16 or later.

Mac
Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 26 more

English, Arabic, Catalan, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating: 4+

4+

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