EarthLink

Name: EarthLink
Rating: 1.9 (99 reviews)
Author: EarthLink LLC

Manage, Upgrade, & Support

Only for iPhone

Free · Designed for iPhone

99 Ratings
Ages

4+
Years
Category

Productivity
Developer

EarthLink LLC
Language

EN
English
Size

48.2
MB

iPhone

Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services. Getting Started is Effortless: • Secure Login: Use your EarthLink email credentials to access your account with confidence. • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login. • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions. Why Choose EarthLink Connect? • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple. • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease. • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free. • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever. • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop. • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential. Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.

Ratings & Reviews

1.9

out of 5

99 Ratings

Horrible app and customer service
08/31/2024

At_t.
Horrible app , and website. I was able to log in into the app perfectly fine. And all of a sudden it keeps saying error and that my credentials are incorrect every time I want to log in. I have tried doing the “forgot my password” and send the reset info to my email and I don’t even receive the email. I’ve uninstalled the app multiple times and nothing. I’ve retried opening and closing the app no solution either. I called to get help and they take forever to respond or simple are horrible at helping themselves. Mind you I just got their internet service today and I have had problems with EarthLink services all day. Completely changing my internet services to another company. I do not recommend EarthLink.
Horrible app and customer service
08/31/2024

At_t.

Horrible app , and website. I was able to log in into the app perfectly fine. And all of a sudden it keeps saying error and that my credentials are incorrect every time I want to log in. I have tried doing the “forgot my password” and send the reset info to my email and I don’t even receive the email. I’ve uninstalled the app multiple times and nothing. I’ve retried opening and closing the app no solution either. I called to get help and they take forever to respond or simple are horrible at helping themselves. Mind you I just got their internet service today and I have had problems with EarthLink services all day. Completely changing my internet services to another company. I do not recommend EarthLink.
Horrible company. Recently shut off my service. You should do the same.
03/17/2025

Jlk9711
Awful company. They’re not an American run company and business. Every single worker there is an Indian with an accent. This is not an American business. Awful service, awful connections, and worst of all the internet shuts off at midnight every single night. While they still charge me. Horrible people, horrible company, just horrible horrible horrible. Stay away.
Horrible company. Recently shut off my service. You should do the same.
03/17/2025

Jlk9711

Awful company. They’re not an American run company and business. Every single worker there is an Indian with an accent. This is not an American business. Awful service, awful connections, and worst of all the internet shuts off at midnight every single night. While they still charge me. Horrible people, horrible company, just horrible horrible horrible. Stay away.
Password is incorrect
08/30/2025

GO-Coy
This apt has issues, I pay to have EarthLink and I do not get good service because the issue never gets resolved. I have issues with just logging in and it prompts me of my password is incorrect. I never use to have issues but this password is ridiculous I have two of them, like if though I have two accounts , just because of my password prompts from EarthLink saying that’s is incorrect. Will I still haven’t had this resolved.
Password is incorrect
08/30/2025

GO-Coy

This apt has issues, I pay to have EarthLink and I do not get good service because the issue never gets resolved. I have issues with just logging in and it prompts me of my password is incorrect. I never use to have issues but this password is ridiculous I have two of them, like if though I have two accounts , just because of my password prompts from EarthLink saying that’s is incorrect. Will I still haven’t had this resolved.
EarthLink WiFi
11/29/2025

INeedMoney2025
WiFi is alright. If you’re having trouble with your internet. All you have to do is talk with an agent and have the issue resolved. They helped me with mine. What I highly dislike is that I have to deal with slower speeds after downloading or updating certain games because I’m a game streamer. And also having to wait to pay a bill because it doesn’t let you pay it when you want on the app.
EarthLink WiFi
11/29/2025

INeedMoney2025

WiFi is alright. If you’re having trouble with your internet. All you have to do is talk with an agent and have the issue resolved. They helped me with mine. What I highly dislike is that I have to deal with slower speeds after downloading or updating certain games because I’m a game streamer. And also having to wait to pay a bill because it doesn’t let you pay it when you want on the app.

Exciting updates await in our latest EarthLink app release! Here's a quick overview: Improved performance for faster navigation. Bug fixes and enhancements, including smoother daily invoices and payment processes. Your feedback is crucial in shaping our improvements. Please contact us with any issues or suggestions. Update now for better performance, a revamped design, and bug fixes.