I have poor vision and had my vision accessibility on my phone set up to provide me with larger display (zoomed in). Originally, I didn’t realize that the app provided volume control because volume buttons did not show up on my screen. After turning off my vision accessibility settings, I realized that there was the ability to control the volume of my television. Idk if the developer can fix this issue but it would definitely benefit those with limited vision to have the volume controls appear on their device display. Still gave five stars because everything else is absolutely wonderful. I actually chose to just leave my vision accessibility turned off (zoomed out) so that I can control the volume. It’s difficult to see or read anything on my phone now, but I use this app every day and decided it was too much of a hassle to keep changing settings. If this can be fixed, I think it would definitely make this app even better than it already is. Thank you in advance for taking this into consideration 😊

**updated - After about 6 months , numerous app updates , and 2 IOS updates the app is now working. The app is great now that it works. Really unlocks the potential of this system. Multiple EQ settings and volume control make it super convenient. I love the height feature to adjust, well the height level of the sound especially the satellite speakers. Really lets you dial in your preferences. To be fair using the app works much better than the cheap remote I was forced to buy. I’ve upped my stats to 4 only because of the initial inconvenience otherwise the system itself is excellent. Took off the start because the customer service was just a continuous circle of basic troubleshooting, one guy told me you’ll just have to wait for updates. ** Just spend a few hundred on a sound bar and it sounds ok but you can adjust setting from the app right? WRONG!! App doesn’t work. Live chat basically told me we’ll look into it. So now I have to either buy the Vizio remote which is sold separately or return this garbage and replace it with another brand. The only reason I bought Vizio was because I had one in the past and when the app worked, it sounded great. Totally upset by this purchase only because of the app. It just simply doesn’t work. Even after the update the app is still garbage!!! Vizio app is a scam. Google it. Millions of complaints and they never fix it!!!!! They are terrible

I have been a fan of the Mobile app since I bought two VISIO TVs back last October and April. I had a long dialog with VIZIO Support over the app not being able to see my TVs. I have a fairly generic Internet Gateway that connects to the net via a 5G cellular link. I use an in-house router that is a mesh network with one satellite unit. Everything was connected to the net over that router but I after I added the 2nd TV I could not establish a reliable connection over the WiFi network. It presented a message “Not Reachable” on the app. The app just could not see the TVs and so it would not respond. I could not get Support past the notion that something about the app was not right. They insisted it was my network. After we closed the support case I decided to try something I had never done nor was I told to do it by anyone in Support. I connected the 50” TV to my router via an ethernet direct connection to my router and, voila, it worked. For the 32” TV, which doesn’t include an ethernet link, I had to innovate. I bought a USB to ethernet dongle which allowed me to connect the TV to the satellite and that now works as well. Problem solved.I find the new version of the app to be a bit of a trial and error learning curve so far. I liked the simplicity of the remote control being the “home” screen and the favorite apps on the next button. Navigation was easier. The new idea of putting the favorites on a slider in the middle of the new home screen seems clumsy and more trouble.

My last review was god-awful the remote was super slow couldn’t get connection. It would constantly disconnect, but over the past year they have improved it an extreme amount, even going to the extent of changing the look of it now in the latest update, which I kind of like but I wish they brought back the remote button feature where you could click the button on the phone and it made it look like the remote, and the swiping feature, I really do miss the swiping feature as well. That was great just some of the UI from the old date needs to be brought to the new update but other than that I really am enjoying it. I have no more connection issues and everything is fast and responsive. PS this is coming from a person with multiple Vizio smart cast TVs in the house. This app controls all the TVs in my home. We do not use physical remotes. Everything is done by the app so it is extremely important to me that it works well that is why we bought the Vizio smart TVs with smart cast.