Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free.
Capsule is free to use — you only pay your copay.
Get started with Capsule in 15 seconds. Or tell your doctor to e-prescribe your medication to Capsule. Any doctor can send prescriptions to us.
We’ll text you to schedule your free, same-day delivery. You can manage all your prescriptions from your phone. We’ll also coordinate refills with your doctor and copays with your insurance company. Chat or text with a pharmacist for any questions.
Never worry about your meds again and enjoy the peace of mind that comes with having your health looked after.
We've made changes under the hood to make our app more reliable and easy to use.
This version includes:
• Minor bug fixes and performance improvements
Ratings and Reviews
No offense to Rite Aid, but waiting in line to find out they don't have your med in stock really blows, as does waiting until next week for them to get their shipment. Capsule is probably the only time I've seen an ad in the subway for some service startup that actually turned out to be as great as they say they are. Simply being able to track my scripts and refills in an app is useful, and I love that I get a notification right away when Capsule receives the script from my doc. But the cherry on top is the totally reliable delivery service THAT IS FREE. They offer 2-hour windows until 10 pm and if I need something fast there is always a window available withing the next few hours. Oh and also you can text them with questions or changes or whatever, and they get back to you promptly with helpful and friendly answers. I have no affiliation with Capsule and I almost never write reviews, but Capsule is so great that I want to help make sure they never go out of business!! Once you go Capsule, you'll never go back
Incompetent and unethical
Last month their app went down for a day. After spending two days trying to get my meds refilled (I have heart disease and can NOT go without my medication.) I requested that they just transfer ALL OF my prescriptions to Rite Aid and made it explicitly clear I never wanted to do business with them ever again. A week later I get a text from them saying my refills were ready, refills I’d already had sent to rite aid. Another few hours on the phone and texting to make sure they understood ALL of my refills were transferred and that they had not billed my insurance. Now just today they send me another text saying my refills are ready. When I asked them why they still had any refills, they lied and said you can only send one fill at a time, they can’t transfer all at once. Which is completely not true, and proof of which is that they HAD sent all refills for three of my meds. When I called out this lie they claimed I never specified that I wanted all of my refills transferred, so I sent them screenshots of last month’s texts where I specified that I wanted EVERYTHING transferred and do not want to do business with them EVER AGAIN.
How can you trust any pharmacist that screws up your prescription EVERY MONTH and then lies to you about it?
Dream come true
Big name pharmacies don’t care about customer service, your care as an individual, it even goes long they’ve put out you on hold before they hang up or tell you that they don’t have the prescription even after receiving an alert to pick up (i.e., CVS, Rite Aid, and the rest). I’ve always looked at the subway ads with a humongous grain of salt or without thought —many of these apps targeted at millennials are lacking and fleeting with trends. But after a recommendation from a beloved doctor, I immediately switched at never b looked back.
EVERYTHING is easy (even the Rx transfers!!); it’s reliable, the staff are thoughtful and compassionate advocates who want to to be well and satisfied above all else. And they deliver literally everywhere. Your house? Check. Your job? Totally. Outside of your favorite ramen spot? Absolutely. And who else lives the slick, discreet, packaging?? Just me? OK.
I literally never write reviews. But capsule plays a huge part in my continuing wellness (and I take a lot of medications), their experience and service included. It’s by far my favorite online/app experience.
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My only issue is a tiny but persistent notification bug where the app flag constantly says I have one unread message when I don’t. It catches my eyes every single time I look at my phone. I’ve reported it through chat a few times but it hasn’t been resolved. Please fix it! It’s an eye sore! 🙏🏾
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Capsule Corporation
- 46.3 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © 2020 Capsule
With Family Sharing set up, up to six family members can use this app.